Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Administrative & Operational Support

• Manage calendars, schedule meetings, and coordinate internal communications
• Handle incoming calls, emails, mail, and correspondence professionally and efficiently
• Prepare and edit reports, presentations, and internal documentation
• Coordinate office supplies, travel arrangements, and other logistics
• Support departmental budgets, resources, and schedules to optimize efficiency and cost-effectiveness
• Facilitate clear communication between departments and management to drive improvements
• Assist with analysis and process improvement opportunities to enhance team functionality
• Provide general office and administrative support as needed
   

Legal Administration

• Assist the legal team with document preparation and administrative tasks
• Organize and maintain legal case files, ensuring all documentation is up to date
• Schedule and coordinate meetings, hearings, and case deadlines
• Manage data entry and reporting for legal matters

Team Collaboration & Professional Growth

• Attend and actively contribute to staff meetings
• Respond to client and team member requests in a knowledgeable, professional, and respectful manner
• Complete all compliance training and stay current on company policies, procedures, and industry standards (including Australian Debt Collection Guidelines)
• Build strong internal relationships and uphold company values
• Provide support across the Francom Group brands (including the Panthera Finance Group) as needed

Qualifications

• 2 years of proven experience in an administrative support role; legal administration experience a plus
• Strong organizational, time management, and multitasking skills
• Excellent written and verbal communication abilities
• High level of professionalism, confidentiality, and attention to detail
• Proficiency with Microsoft Office Suite
• A proactive, team-oriented mindset with a focus on continuous improvement

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.