About the Role

We are seeking a high-impact Chief of Staff to the COO to serve as a strategic partner, integrator, and force multiplier for our Chief Operating Officer. The COO oversees our entire clinical trial operations business - spanning US and ex-US site operations, medical, product, technology, business operations, and program management.

This is a rare opportunity to step into a high-visibility leadership role at the center of the organization. The Chief of Staff will support the COO across strategic initiatives, operational execution, cross-functional alignment, and organizational effectiveness. You will help drive the company’s most important priorities, anticipate issues, solve complex problems, and support a rapidly scaling business.

This role is ideal for someone hungry to accelerate their trajectory into senior leadership within clinical research, healthcare operations, or general management.

Responsibilities

Strategic Leadership & Execution

• Serve as a trusted advisor and thought partner to the COO, providing clarity, structure, and proactive insights on key decisions.
• Drive operational excellence across the clinical trial operations business by identifying gaps, improving processes, and monitoring progress on strategic initiatives.
• Lead or co-lead special projects critical to scaling the company, including site expansions, performance optimization, trial delivery improvements, and workflow redesigns.
• Prepare analysis, recommendations, briefing documents, and presentations to support COO and executive team decision-making.

Operational Rhythm & Internal Communication

• Support and continuously improve the COO’s operating cadence (leadership meetings, etc) 
• Own preparation for executive meetings, board discussions, and external partner engagements.
• Draft communication on behalf of the COO, ensuring synthesis and clarity for both internal and external audiences.

Organizational Leadership

• Act as an extension of the COO - representing her in meetings, synthesizing input, and enabling faster decision-making.
• Champion company culture and values; model cross-team collaboration and operational excellence.
• Build strong relationships across all levels of the organization to create cohesion and unblock execution.
• Identify leadership development opportunities for the team; help design and implement organizational improvements.
  
  

What We’re Looking For

Required Qualifications

• 4–6 years of experience in management consulting, operations, strategy, program management, healthcare/clinical research operations, or a comparable high-performance environment.
• Proven ability to lead complex cross-functional projects with structure, clarity, and measurable outcomes.
• Exceptional problem-solving skills; able to break down ambiguity into actionable steps.
• Excellent executive communication - clear, concise, and adaptable to technical and non-technical stakeholders.
• Ability to build trust quickly, manage up, and influence without authority.
• Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-growth environment.
• Relentlessly resourceful - willing to get deep into operational details while also thinking strategically.

Preferred Qualifications

• Experience in health-tech, clinical research, or AI-driven healthcare solutions
• Exposure to C-suite advising, board engagement, or executive-level decision support
• Prior experience working inside a scaling startup or operator role