Technical Business Systems Analyst 

Overview:  

We are a leading mortgage servicing, SaaS-based, financial technology company committed to excellence and innovation. We are currently seeking a talented individual to join our dynamic Technology department as a Staff Tech Business Systems Analyst. This role offers an exciting opportunity for candidates with a strong background in business systems analysis to contribute to the development and enhancement of our cutting-edge systems.

Your day-to-day at Sagent:

Liaison between IT Development and Business Units:

• Act as a key liaison between the IT development group and business units.
• Facilitate effective communication for the development and implementation of new systems and enhancements to existing systems.

Systems Requirements Evaluation:

• Evaluate new applications and identify systems requirements.
• Assess new IT developments and evolving business requirements, recommending appropriate systems alternatives and enhancements to current systems.

Communication and Presentation:

• Prepare communications and make presentations on system enhancements and alternatives.
• Effectively communicate complex technical information to non-technical stakeholders.

Problem Solving and Analysis:

• Solve technology information systems problems by analyzing requirements and existing systems.
• Pseudo-design computer programs and recommend system controls and protocols.

Interface between Business and Technology:

• Act as the interface or 'translator' between the business and technology functions of the company.
• Work to understand overall business needs, create business cases, and define technical requirements.

Planning and Stakeholder Analysis:

• Use planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis to drive successful project outcomes.
• Apply writing skills and user experience knowledge to ensure the user interface aligns with project success.

Technical Skills:

• Proficient in SQL. Able to understand data and relationships.
• Ability to read code will be added advantage.
• Ability to understand system design/architecture will be plus.
• Familiar with API.

SDLC:

• Good understanding of Agile processes.
• Exposure to tools like ADO, JIRA will be added advantage.

We would love to hear from you if you have: 

• Completion of four years of college in a relevant discipline +4 years of experience in a related field or completion of an advanced degree (master's or higher) in an applicable and relevant field or experience will be considered in lieu of a degree.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Experience in evaluating new applications and identifying systems requirements.
• Familiarity with IT developments and business requirements.
• Ability to act as an effective liaison between IT and business units.
• Planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis skills.
• Knowledge of user experience principles.

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