Office Administration Coordinator, UK

LOCATION: Ellesmere Port, UK

REPORTS TO: Development Manager, UK

DIRECT REPORTS: None

WORKPLACE TYPE: On-site

About us

KaTech Ingredient Solutions Ltd. is part of Ingredion Inc and is an international, food technology company, that specializes in developing tailor-made stabilizer systems for the food industry. Our focus is dairy products, convenience food, bakery products and free from concepts. Food manufacturers and brands benefit from our expertise in textural ingredients and are able to fast-track their product developments, using our pilot plant facilities.

We don’t just make ingredients. We create possibilities. Be What’s Next® with us.

At our pilot plant facility near Chester, we are looking for a Office Administration Coordinator with strong organizational skills, attention to detail and ability to  collaborate effectively with cross-functional teams with a proactive midnset. The incumbent will be responsible to provide comprehensive administrative support to our UK Development Manager & the development team.

Core Responsibilities:

Quality Management Support

• Organisation and co-ordination of microbiological and allergen samples for an outsourced production facility.
• Liaise with suppliers to ensure certification requirements are up to date and maintain accurate information.
• Administrative support to ensure supplier and ingredient requirements are adhered to.
• Manage regulatory alerts and report findings in an accurate and efficient method.

Administrative Support:

• Assist the Development Manager with day-to-day administrative tasks, including scheduling meetings, managing correspondence, and handling enquiries.
• Support Quality Management Department with organisation and administration support for weekly production sample testing, holiday cover and other support as needed.
• Provide administrative support to other departments such as customer service and purchasing, as needed.
• Holiday and customer visit planning for development team, maintaining an overview for visibility.

• Collaborate with counterparts in Germany to administer, coordinate, and support SAP development software activities, ensuring seamless integration and efficient operation.
• Enter data and assist in evaluating trials conducted by the development team, maintaining accuracy and integrity of information.

• Administer, process, and update various lists and overviews essential for development operations.
• Extract key performance indicators (KPIs) relevant to development management for reporting and analysis purposes.
• Create and optimise documents and processes to enhance efficiency within the technical centre.
• Coordinate exchanges with the German counterpart to improve administrative processes and foster collaboration.

Reception & Customer Experience:

• Manage reception duties, attend to visitors, and provide support to the Health & Safety responsible person on site with administrative tasks.
• Coordinate customer and other on-site visits and catering arrangements; including organising presentation and meeting room spaces.

Coordination, Travel & Event Planning:

• Organize hotel bookings, taxi services, and travel planning for the team as required.
• Support internal event planning and organization.
• Support the organization and planning of internal events, including logistics, catering arrangements, and coordination of activities.
• Coordinate and facilitate customer visits at our premises, ensuring a smooth and welcoming experience.

Office Organisation & Purchasing:

• Support Health & Safety responsible person with administrative tasks.
• Organise and administer office materials and ensure availability.
• Manage purchasing processes for technical orders and other office items.
• Coordinate national and international courier services for sample shipments and other goods.
• Support and arrange company internal events and organize celebration cards and vouchers for employee anniversaries.
• General tidying and organisation of the office environment.
• Technical purchasing – following purchasing processes for any technical orders/ requests from the Development team.
• Working with finance and purchasing to raise Purchase Orders and Goods Receipting completed orders in a timely manner.

Qualified candidates will have:

Mandatory requirements:

• Proven experience in administrative support or specification technologist roles
• Strong MS Office and databases knowledge
• Strong organizational and time management skills with the ability to multitask and prioritize effectively.

Desirable requirements:

• Prior work experience within a technical or development environment would be preferred.
• Knowledge of health and safety regulations and procedures would be a plus.

Required behaviors and skills:

• Ability to work independently as well as part of a team, demonstrating flexibility and adaptability, with a structured way of working.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in data entry and documentation.

Relocation available: No

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, military status, or disability status.

Ingredion provides reasonable accommodations to qualified job applicants with disabilities throughout the hiring process. If you need an accommodation, please inform us.

Please note our data protection notice under the following link:
https://katech-solutions.com/de/datenschutz/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, religion, age, national origin, gender, gender identity, gender expression, sexual orientation, pregnancy, marital status, veteran status, military status, or disability status.

Relocation Available:

No