Anti-Money Laundering Compliance Associate (Part Time) – Auckland, New Zealand

Are you ready to join a team in a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? How about working for global business that is committed to making financial services accessible to people everywhere? Then it’s time to join Western Union as an Anti-Money Laundering (AML) Compliance Associate.

Western Union powers your pursuit.

We’re seeking a Part Time Associate in Western Union Digital Customer Verification Team, based in Auckland. In this role, you will be a part of a highly engaged team who respond to the need of Western Union to comply with regulations that require the identification of our online customers. as part of the Know Your Customer (KYC) program.

Role Responsibilities:

• Support WesternUnion.com consumers in New Zealand with their digital identity verification process in email & phone support; conducting Politically Exposed Persons (PEP) check.
• Help look for ways of improving the customer experience and make recommendations on potential process improvements ideas.
• Ability to multitask using multiple tools and work independently as needed. Meet strict deadlines, consistently and successfully meet performance metrics.
• Have very strong analytical skills, working in a broad and global organization and with various groups in an agile environment.
• Have exceptional customer service skills and a customer-first mindset. whilst meeting business goals.
• Can grasp new concepts and integrate quickly to deliver significant quantifiable results.

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Role Requirements:

• Capable of working only Part – Time schedule (50 % of standard working hours; can be flexible.)
• Bachelor's degree preferred or high school degree required with good English proficiency in both written (with Kanji characters) & communication skills.
• Customer centric & detail oriented with ability to multi-task and work independently.
• Experienced in using MS Suite (Word, Excel, PowerPoint et.al.) and can work in a flexible schedule.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your New Zealand specific benefits include:  

• Employee Assistance Program
• Global Rewards & Recognition Program
• Discounted Fees on Money Transfer

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

10-28-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.