Director, Product Design

Posted:
8/26/2024, 8:51:16 AM

Location(s):
New York, New York, United States ⋅ New York, United States

Experience Level(s):
Senior

Field(s):
Product ⋅ UI/UX & Design

Workplace Type:
Hybrid

Pay:
$63/hr or $131,040 total comp

About Ramp

Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it’s working: over 25,000 businesses on Ramp to save an average 5% and close their books 8x faster. 

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year. 

Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company’s #1 Most Innovative Company in North America, LinkedIn’s #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.

About the Role

We're seeking a design leader to drive the evolution of Ramp's core product suite, with a focus on Employee Experience and Travel. You’ll work with and guide the personal and professional growth of a small team of extraordinary product designers across multiple pods. You'll partner directly with the design leadership team to refine our global design process to achieve the highest level of craft and execution consistently.

This is a role for a player/coach who can leverage other designers to craft a compelling vision that reaches across different products and verticals, and dive into the details to make it happen. The ideal candidate loves mentorship, craft, and can roll up their sleeves to support their team and unblock decisions when needed. You'll think equally about how to grow the designers on your team, the strategic direction of our product, and the process we use to design outstanding software quickly. You should possess excellent people skills, a genuine desire to help your team grow, a good eye for design, and the ability to identify and nurture good designers.


Please note that this role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week.

What You’ll Do

  • Lead a team of 2-4 Product Designers across multiple pods, ensuring their work creates a cohesive product experience within the broader Ramp platform.

  • Partner with product and engineering leads to drive strategy and align team objectives, balancing design ambition with technical constraints and shipping velocity.

  • Mentor and leverage your team to increase design output and quality, focusing on developing senior talent and fostering a culture of design excellence.

  • Collaborate with the design leadership team to evolve Ramp's long-term product vision, design systems, and internal design processes.

  • Apply and refine Ramp's design leveling framework, ensuring clear growth paths for your team members. Become a resource for other managers and ICs on the topic.

  • Contribute to sourcing, interviewing, and hiring decisions, championing inclusive practices that seek excellence in craft.

  • Collaborate with the design leadership team to enhance and support Ramp's design internship and apprenticeship programs, contributing to the development of emerging product design talent.

What You Need

  • A minimum 8 years of design experience, building and shipping high quality products

  • A minimum  2 years of design leadership experience with direct reports at a tech company and/or start-tup

  • Proven track record of leading designers to deliver high-quality, cohesive products

    • Excellent communication and collaboration skills

    • Proven record of mentoring up-and-coming designers

    • Demonstrated experience creating and growing design teams

  • Demonstrated experience as an IC in various forms.

    • Demonstrated experience with end-to-end (hybrid UX and UI) product design

    • Experience in building and shipping applications or software

    • Experience owning products from start to finish, working with developers and PMs

    • Experience shipping both 0-to-1 and 1-to-n products.

    • Experience working with and contributing to a world-class design system.

    • Mastery of product design software

  • Extraordinary eye for detail and experience in providing feedback

    • Strong understanding of UX principles, workflows, and processes leads to excellent design outcomes.

    • Strong background in visual/interaction design, UX/UI, branding & identity, and typography.

    • Mastery of low and high-fidelity prototyping tools and methods, and their use in UX Research.

Nice to Haves

  • Experience with fintech or B2B SaaS products

  • Kind, curious, generous, low ego, and a great sense of humor

Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $5,000 per year)

  • WFH stipend to support your home office needs

  • Wellness stipend

  • Parental Leave

  • Relocation support for NY

  • Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.