At Sandvik, we are committed to teamwork and believe in the power of developing ideas and solutions together. We leverage our shared passion, diversity, open-mindedness, and cooperative spirit to shape the future of our industry and, with it, the path of your career. Now we are looking for someone with a passion for their trade and a strong focus on customer satisfaction to take this role forward.

We are seeking a Junior Parts & Service Sales Representative (PSSR) based in UB Head Office:

JOB PURPOSE:

The Parts & Service Sales Representative is responsible for identifying aftermarket sales opportunities within a defined customer base. Where business opportunities exist, the position should take responsibility for sales development.

MAIN RESPONSIBILITES:

• Supports the identification of aftermarket issues and opportunities
• Assists in developing sales opportunities for Sandvik product lines by preparing basic information, documentation, and follow‑up actions.
• Helps conduct simple gap checks on customer fleets under guidance, using available reports and tools
• Participates in account or sales team activities as a supporting member, contributing administrative and analytical support where needed
• Maintains accurate customer records as prescribed by the Company
• Prepares and shares regular status reports on assigned tasks, customer interactions, and opportunity progress to help keep internal stakeholders informed.
• Assists senior staff with data and updates that support revenue and sales targets.
• Provides data inputs for budgeting.
• Helps monitor costs by organizing expense data.
• Prepares basic financial reports, summaries, and data extracts for review.
• Monitors and records changes in customer’s active fleet (including competitive equipment).
• Actively participates in the implementation of parts inventory to supply regional fleet.
• Review and ensure accuracy of fleet data in system.
• Supports senior staff in addressing customer aftermarket issues and requests.
• Prepares and conducts the initial review of rebuild scope data.
• Creates and processes rebuild orders and associated component/parts orders.
• Follows up ETA information on rebuild orders and escalate/expedite when required.
• Monitors day‑to‑day ETA updates to help prevent delays and ensure timely delivery.
• Supports price updates by preparing and maintaining pricing information in line with customer contracts.
• Maintain internal parts information and availability data in the system to ensure accurate and up‑to‑date visibility for the team.
• Help collect and organize maintenance planning data to support parts forecasting.
• Mobile equipment availability and utilization
• Maintenance cost per operating hour
• Compliance with maintenance schedules
• Safety performance (LTIFR, near-miss reporting, audits)
• Breakdown frequency and mean time between failures (MTBF)

Your profile

• Degree or diploma in Mechanical Engineering, or a related technical field (preferred)
• Trade qualifications with extensive underground mobile maintenance experience considered
• Minimum 5 years’ experience in sales and mining industry
• Strong experience with underground mobile mining equipment and OEM maintenance systems
• Good command of verbal and written English.
• Strong attention to details and accuracy in documentation/data entry.
• Good planning and organizing skills.
• Basic analytical ability to interpret simple data and support reporting.
• Proactive attitude, willingness to learn, and openness to feedback.
• Basic knowledge of equipment maintenance
• Able to work/visit and conduct business meetings in OTUG mine site environment

Only shortlisted candidates will be contacted for interview