Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Job Title: Project Operational Assistant

Reports to: VP Project Lead & Construction Project Director (China Based)
Location: Shanghai, China

Job Summary

The Project Operational Assistant will play a crucial role in supporting the successful delivery of the Warner Bros. Studio Tour Shanghai project. This position involves coordinating various administrative and operational tasks, ensuring smooth communication between team members, and assisting in the overall management of the project. The ideal candidate will have strong organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

This project is supported by two key design consultancies: Tait and Lumsden.  Tait is responsible for the design and coordination of all show-related elements, including AV, media, special effects, and interactive installations, ensuring these components are seamlessly integrated into the overall experience.  Lumsden is leading the design of Food & Beverage (F&B) and Retail areas, ensuring an immersive and high-quality guest experience in these commercial spaces.  Both consultancies will play an active role during the build phase, working closely with the internal project team, contractors, and vendors to oversee the successful execution of their respective areas.  The role will require close collaboration with these consultancies to ensure alignment with project schedules, construction milestones, and quality expectations.

Key Responsibilities

Administrative Support:

• Provide comprehensive administrative support to the project delivery team, including scheduling meetings, managing calendars, and preparing reports.
• Oversee the organization, storage, and retrieval of project documents, ensuring all documentation is up-to-date and easily accessible.
• Facilitate effective communication between team members, stakeholders, and external partners. Act as a point of contact for project-related inquiries.

Coordination:

• Assist in coordinating project activities, including procurement, legal, finance, and other support departments. Ensure all tasks are completed on time and within budget.
• Organize and coordinate project meetings, including preparing agendas, taking minutes, and following up on action items.
• Identify opportunities for improving operational efficiency and implement best practices to streamline project processes.

Reporting:

• Prepare and distribute regular project status reports, highlighting key milestones, risks, and issues. Assist in the preparation of presentations and other project-related materials.
• Support the Project Managers in their day-to-day activities, ensuring alignment with project goals and timelines.

Operational Efficiency:

• Implement QA/QC processes to uphold the highest standards in project operations.
• Ensure all operational activities comply with local regulations and safety standards.
• Address any operational challenges and propose effective solutions.

Stakeholder & Cross-Team Communication:

• Prepare regular updates to senior management on project progress, risks, and mitigation strategies.
• Work closely with operations teams to ensure the final handover of project systems is smooth and well-documented.
• Support on-site training and testing to ensure operational teams are fully prepared for project launch.

Qualifications & Experience

Education

Bachelor’s degree in Business Administration, Project Management, or a related field.

Experience

Minimum of 3-5 years of experience in a project management or operational support role, preferably in the construction or entertainment industry.

Language

Proficiency in English and Mandarin is mandatory.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.