Forest Lawn has always attracted unique and exceptional individuals; those who aren’t satisfied with simply building a career, but want to go home at the end of the day knowing they’ve made a profound and positive difference in people’s lives.  If this sounds like you, take a look at our job openings....We may have your next GREAT OPPORTUNITY!

COMPENSATION

$28.00 - $35.00

POSITION SUMMARY

The Products and Services Coordinator is responsible for data queries and analysis to assist in identifying sales trends and development opportunities. Collaborates, maintains, and organizes the mortuary and cemetery custom product workflows. This position provides support when needed to other areas within the department.

WHAT YOU'LL BE DOING

• Collaborate with Advance Planning and Operation divisions.
• Coordinate property embellishment and custom mortuary products orders to ensure on time delivery.
• Produce Salesforce reports, working with Product and Services team to gather requirements for the development, maintenance and production of standard and custom reports and queries.
• Maintain all versions of the General Price Lists and Commodity Book. 
• Collect and maintains local competitor pricing database.
• Strategic and Operational Support for Products and Services team.
• Provide project support for initiatives within department
• Consistently add/delete/maintain product information in NetSuite.
• Assist with bi/annual product price changes
• Coordinate department routings
• Partner with Vice President to identify process improvements for intradepartmental and interdepartmental workflow.
• Back-up support for Customer Support Specialist

REQUIRED QUALIFICATIONS

• Valid CA Drivers License
• Bachelor's degree (B.A./ B.S.) from four-year college or university.
• Minimum 3 years’ experience with CRM systems such as Salesforce and database systems, such as NetSuite preferred.
• Proficient in Microsoft Word Suite (Word, Outlook, Excel, PowerPoint)
• Highly proficient working with Microsoft Excel’s pivot tables and database management.
• Attain proficiency in systems such as HMIS, JIRA, and WordPress
• Excellent Customer Service skills
• Proficient verbal and written communication skills
• Ability to work weekends as required
• Must have an analytical mindset
• Able to successfully manage multiple projects
• Comfortable taking leadership roles

PREFERRED QUALIFICATIONS

• Bilingual

COMPETITIVE BENEFITS

Forest Lawn takes pride in offering an excellent benefits package to our employees, which taken as a whole, leads our industry and is competitive with the benefits in just about any other industry. 

Click here to learn more about our benefit offerings.

DRUG TESTING POLICY

Prior to beginning employment, all job applicants who receive a job offer will be required to voluntarily submit to a drug screening test conducted by a laboratory designated by Forest Lawn. The drug screening method is a hair collection test that will detect the use of illegal drugs within the past 90 days. A positive drug test may result in the withdrawal of the job offer.

E-VERIFY STATEMENT

Forest Lawn has registered to participate in the federal government's E-Verify program. With E-Verify we are able to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.  With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification upon commencement of employment.  E-Verify is not used as a tool to pre-screen candidates.  

For up-to-date information on E-Verify, go to https://www.e-verify.gov/employees/e-verify-overview.

FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE

Forest Lawn will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.