Lead Digital Deployment Consultant

Posted:
1/11/2026, 11:58:44 AM

Location(s):
Victoria, Australia ⋅ Perth, Western Australia, Australia ⋅ Tullamarine, Victoria, Australia ⋅ Western Australia, Australia ⋅ Queensland, Australia ⋅ Brisbane, Queensland, Australia ⋅ Melbourne, Victoria, Australia

Experience Level(s):
Senior

Field(s):
Consulting

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World:
Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customer’s needs. Join us.

The Digital Deployment Consultant is responsible for leading the Annual Deployment Plan (ADP) for Caterpillar dealers, supporting the dealer Digital Deployment Roadmaps for the full suite of Caterpillar systems and application deployments that drive Caterpillar’s Services Growth Strategy. This role ensures successful alignment and completion of prioritized digital deployments, acting as a bridge between dealers, districts, product owners, and Cat Digital teams through structured governance and proactive engagement. 

ADP Digital Deployment Consultant Will Do:

  • Deployment Planning & Execution 

    • Conduct annual deployment planning for digital initiatives for dealers ADP

    • Review previous years deployment progress and any carry forward

    • Validate deployment capacity with Caterpillar Dealers

    • Ensure Caterpillar dealer understands of each deployment, its value, benefits and deployment required actions (time savings, cost efficiency, customer experience, etc)

  • Data Accuracy & Reporting Management

    • Ensure all dealer commitment and project progress is capture in required Reporting and Status Dashboards

    • Escalate and engage appropriate team for off-target initiatives

    • Engage PMO and Product Owners for context and resolution

  • Caterpillar Dealer Engagement and Support

    • Be a trusted advisor for Caterpillar dealers, maintaining strong relationships with Dealer and Caterpillar stakeholders.

    • Understand dealer systems and future upgrade/migration plans

    • Maintain regular engagement cadence with all assigned Caterpillar Dealers

    • Provide specific consultant on project/initiatives within the ADP

    • Highlight key milestones and targets for Caterpillar dealers

  • Technical & Process Governance

    • Align to defined ADP program and process ensuring transparency for Caterpillar Dealer around initiative delivery

    • Deliver Digital Deployment Roadmaps tailored to each assigned dealer.

    • Provide meeting summaries & program updates for dealers and internal partners

    • Ensure all defined actions with dealers and internal teams are progressed and delivered.

    • Document risk mitigation steps for off-target initiatives

Required Skills & Qualifications

  • Bachelor’s Degree.

  • Significant experience (10+ years preferred) in digital deployments, IT operations, or program/project management.

  • Ability to simplify complex information and create clear communications and presentations for diverse audiences.

  • Excellent interpersonal skills for handling sensitive issues and persuading stakeholders inside and outside the organization.

  • Technical background with a solid understanding of IT systems and their interactions.

  • Proven ability to manage multiple projects and work with several dealers simultaneously.

  • Proficiency in collaboration tools (SharePoint, Teams) and dashboards (Power BI).

  • Demonstrated experience influencing others and working across a matrixed organisation.


Skill Descriptors - What You Will Have

Project Administration: Knowledge of project administration best practices and ability to use organisational strategies, practices and tools for administering projects.
Level Extensive Experience:

  • Reports dependencies, conflicts, and completion date status to project management team.

  • Helps others to develop in-depth knowledge of project administration process.

  • Makes sure project problems are surfaced and reported to appropriate project personnel.

  • Implements planned and ad-hoc communications to and from affected parties.

  • Monitors progress and generates project variance analysis reports.


Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Extensive Experience:

  • Differentiates assumptions, perspectives, and historical frameworks.

  • Evaluates past decisions for insights to improve decision-making process.

  • Advises others in analyzing and synthesizing relevant data and assessing alternatives.

  • Uses effective decision-making approaches such as consultative, command, or consensus.

  • Ensures that assumptions and received wisdom are objectively analyzed in decisions.


IT Project Control and Reporting: Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.
Level Working Knowledge:

  • Tracks issues and potential problems to ensure maximum preparedness for IT projects.

  • Uses Gantt and PERT/CPM charts to report IT project progress to management and clients.

  • Revisits and reworks individual work plans to ensure intermediate deadlines are attainable.

  • Conducts regular ad-hoc progress meetings with IT project teams.

  • Tracks and reports on the progress made in an IT project team.


IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.
Level Extensive Experience:

  • Controls quality standards and budgeting in an ongoing IT project.

  • Estimates and appropriately addresses potential issues and risks in IT projects.

  • Ensures that technical objectives and functional requirements align in all IT projects.

  • Builds IT related templates for demand analysis and functional reports.

  • Monitors every step in an IT project to ensure all aspects of the project are delivered on-time.

  • Directs team members in analyzing client requirements in an appropriate manner.

Top Candidates Will Also Have

  • Knowledge of the Caterpillar digital portfolio.

  • Knowledge Caterpillar Dealer Operations

  • Strong analytical skills to interpret requirements and support decision-making.

  • Exceptional facilitation and stakeholder management abilities.

  • Ability to interpret technical requirements and coordinate multi-party activities.

  • Experience presenting to and interacting with executive leaders.

  • Capacity to build consensus and simplify complex information.

  • Proactive mindset, strong accountability, planning, organization, and teamwork.

  • Highly developed interpersonal skills for managing sensitive or potentially controversial situations.

  • Excellent oral and written communication skills.

Other considerations

  • Travel up to 25%

  • Work Arrangement: On-site, 5 days a week

  • Sponsorship: Employment sponsorship is not available for this position

Posting Dates:

January 12, 2026 - January 25, 2026

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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