JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What's the Job about:

To provide professional and efficient property management services to assigned commercial/residential portfolios in Hong Kong, ensuring high standards of maintenance, tenant satisfaction, and operational compliance in accordance with company policies and statutory requirements.

Key Responsibilities

• Manage day-to-day operations of assigned properties, including tenant liaison, service coordination, and facility oversight.
• Handle tenant inquiries, complaints, and service requests promptly and professionally, ensuring high levels of customer satisfaction.
• Coordinate with contractors, vendors, and building staff for maintenance, repairs, and improvement works.
• Prepare and monitor service charge budgets, expense reports, and financial reconciliations.
• Ensure compliance with relevant Hong Kong regulations, including the Building Management Ordinance and fire safety requirements.
• Organize and attend owners’ meetings, prepare minutes, and implement resolutions as directed.
• Maintain accurate property records, lease documentation, and correspondence using property management systems.
• Conduct regular site inspections and produce condition reports.
• Support ad hoc projects and initiatives as assigned by senior management.

Requirements

• Education: Higher Diploma or above in Property Management, Real Estate, Facility Management, or a closely related discipline.
• Experience: Minimum 5 years of relevant working experience in property or facility management in Hong Kong.
• Licenses: Holder of a Property Management Practitioner (PMP) License (Tier 2) under the Property Management Services Authority (PMSA) is an advantage.
• Language: Excellent command of both spoken and written English and Chinese (including Cantonese; proficiency in Mandarin is a plus).
• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with property management software is beneficial.
• Personal Attributes:
  • Strong customer service orientation with a proactive and solution-driven approach.
  • Ability to work effectively under pressure and manage multiple priorities in a dynamic environment.
  • Good interpersonal, communication, and organizational skills.
  • High level of integrity, reliability, and attention to detail.

Working Conditions

• Primarily office-based with regular site visits across Hong Kong.
• May require occasional overtime or weekend work to support property operations or emergency situations.

Location:

–Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.