The Professional Services Veterinarian is an exciting opportunity for a confident, customer-focused veterinary professional who is passionate about advancing the standard of care in veterinary medicine through education, training and collaboration. Based in Melbourne, this full-time role will work closely with veterinary practices across Victoria, South Australia and Tasmania, helping veterinarians deliver exceptional care to pets and their families while supporting the growth and utilisation of IDEXX diagnostic products and services. The successful candidate will be located within driving distance of an airport to enable regular travel to customers throughout the region.

Why this role matters:

This unique role sits at the intersection of veterinary medicine, education and business consulting, giving you the opportunity to influence standards of care across entire clinics and regions while helping veterinary teams unlock the full potential of diagnostic technology. Through education, training and trusted consultation, you will help veterinary professionals maximise the value of diagnostics in practice, strengthen relationships across the veterinary community and contribute to IDEXX’s mission of helping pets live longer, healthier lives.

In this role:

• You will consult with veterinary practice owners and veterinarians, primarily through face-to-face interactions, to support medical standards and diagnostic protocols that enhance patient care.
• You will provide education, training and ongoing support to veterinarians and key customers, positively influencing clinical outcomes.
• You will take a consultative approach to uncover customer needs and identify opportunities to improve diagnostic utilisation and standards of care.
• You will partner closely with the account managers, regional sales managers and field support team to deliver exceptional customer outcomes.
• You will collaborate with internal IDEXX teams and deliver technical training focused on diagnostic education and best practices.
• You will represent IDEXX with key customers, Key Opinion Leaders and veterinary industry organisations.
• You will present as an expert speaker at professional meetings, conferences and industry events.
• You will support the medical messaging and positioning of IDEXX products and services.
• You will build strong customer relationships and act as a trusted clinical advisor within the veterinary community.
• You will travel extensively throughout your designated region to support customers and business objectives.

What you need to succeed:

• You will hold a Veterinary Science degree (BVSc, DVM or equivalent).
• You will be a registered veterinarian in Australia, with 3+ years’ experience in veterinary practice.
• You will have a strong knowledge of and passion for IDEXX products and services, with the ability to communicate their value effectively.
• You will be naturally curious and skilled at influencing and building credibility with veterinary professionals.
• You will have outstanding communication, presentation and relationship-building skills.
• You will be passionate about education, training and supporting veterinary professionals.
• You will be self-motivated, organised and able to effectively prioritise competing demands.
• You will be comfortable working independently while also contributing positively within a collaborative team environment.
• You will be able and willing to travel extensively across your designated region.
• Veterinary industry, commercial or customer-facing experience will be highly regarded.
• Experience in diagnostic veterinary pathology will be highly regarded.

What you can expect from us:

• Investment in your professional development, continuous learning and career growth opportunities.

• A competitive salary package with annual bonus opportunities, regular compensation review and a fully maintained company car.

• Paid health insurance benefits and paid parental leave to support you and your family.

• Recognition and rewards through our Reward and Recognition Program.

• Enhanced bereavement leave, including support for the loss of family pets.
• Access to wellness programs and benefits with opportunities to earn rewards and prizes.
• Discounts on pet products and up to $500 annually towards diagnostic testing for your pets.
• Tenure recognition programs, including additional leave and bonus payments for key service milestones.
• Paid volunteer leave and opportunities to support causes that matter through our One IDEXX program.
• A collaborative and supportive environment where your contributions help pets lead fuller lives.

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

If you are passionate about making a difference and being rewarded for your efforts, please APPLY or contact the ANZ Talent Acquisition Team via [email protected] or visit IDEXX ANZ Careers or IDEXX Australia to learn more about IDEXX.

Let’s pursue what matters — together.

IDEXX is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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