At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

GBS Finance Front Office Manager

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Your role and responsibilities

In this role, you will be accountable for performing collection activities for all local divisions in a complete, accurate, and timely manner, ensuring full compliance with ABB internal guidelines and procedures as well as applicable external regulatory requirements. On a daily basis, you will execute core Accounts Receivable activities to support the timely collection of outstanding funds and contribute to stable cash flow performance.

The work model for the role is: Hybrid

This role is contributing to the Country Finance team in South Africa. Main stakeholders are external and internal customers.

You will be mainly accountable for:

• Accountable for executing end‑to‑end collection activities across all assigned customer and collection groups in line with ABB Order-to-Cash (O2C) policies and controls
• Acting as an escalation point for complex issues including dispute resolution, aged item management, and cash application clearing topics
• Driving escalated collection actions once standard collection efforts have been exhausted, including preparation and submission of bad debt recommendations in accordance with ABB governance
• Accountable for initiating and managing the handover of customers to the Legal Team when collection attempts remain unsuccessful, ensuring full completion of all required administrative and compliance steps
• Ensuring effective support and execution of field collection activities, including regular customer visits, follow‑up on overdue receivables, and negotiation of payment solutions to secure cash collection outcomes
• Maintaining accurate documentation of customer interactions, visit reports, outstanding balances, payment behaviour, and agreed repayment plans; liaises with internal stakeholders on credit note requests and their timely clearing
• Coordinating and supports local O2C Information Systems (IS) activities, including maintenance of Table of Authority (ToA) in workflow tools and participation in testing or implementation of division‑led or global O2C solutions
• Ensuring compliance with ABB internal controls, financial policies, and audit requirements, while actively contributing to continuous improvement initiatives within the O2C function

Our team dynamics
You will join a dynamic and high performing team, where you will be able to thrive.

Qualifications for the role

• You have 5 years of relevant Finance experience, demonstrating strong expertise in collections and Order‑to‑Cash activities
• Possess an enhanced knowledge of ERP systems, particularly SAP S/4HANA Central Finance (CFIN), and adept at using financial platforms
• You are service‑minded and results‑driven, with a strong customer focus and commitment to delivering effective collection outcomes
• Excellent communication and interpersonal skills, with the ability to communicate effectively across oral, written, and telephone channels
• Demonstrated self‑starter with strong organizational and prioritization skills; able to manage multiple tasks and competing priorities while consistently meeting strict deadlines
• Must have relevant qualification in Finance
• You are at ease communicating in English and comfortable communicating in a global environment

What’s in it for you?

We want you to bring your full self to work on your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day. 

Benefits

From well-being to retirement, ABB offers benefits that support every stage of your career.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Preference will be given to candidates from designated groups, including people with disabilities, in line with the company’s Employment Equity Plan and Employment Equity Act requirements.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.