POSITION: Event Assistant   

DEPARTMENT: Event Services         

REPORTS TO:  Event Managers                    

FLSA STATUS: Non-Exempt 

Summary  

ASM Global is the world’s leading venue management and services company, connecting people through the power of live experience. As the world’s most trusted venue manager, we have a global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate, and thrive.

The Event Assistant will support the Event Management team in ensuring the smooth execution of events by coordinating with building staff, assisting with on-site operations, and addressing client needs. This role involves hands-on coordination, providing direct assistance to the Event Manager, and ensuring all event-related services meet client expectations. The Event Assistant schedule is event based and therefore highly variable from week to week. This will include nights and weekends, depending on event.

Essential Duties and Responsibilities

Coordination & Communication: Assist the Event Management team in coordinating client needs with building staff, ensuring proper set-up, and addressing any operational requirements for a seamless event experience.

Client Support: Act as a liaison on the event floor to ensure all client needs are met, delivering top-tier service, and ensuring the event runs according to plan.

Team Assistance: Provide administrative and logistical support to the Event Manager as required, handling any additional tasks or challenges that arise during event planning and execution.

On-Site Operations: Offer on-floor support during events, troubleshooting any issues, managing last-minute adjustments, and maintaining communication with all stakeholders to ensure smooth event operations.

Additional Duties: Take on additional responsibilities as assigned to contribute to the overall success of the event and the team's performance.

Desired Qualifications and Skills 

• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.
• Experience in event planning or customer service (preferred).
• Flexibility with work hours, including nights, weekends, and holidays.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.