The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Insurance Specialist with the resources to solve critical problems for the future of our business, which is why we need you.

The Product Research & Proposition is responsible for providing life insurance solutions to Bank's clients. He/she will work in coordination with branch sales and service teams; thus, we are looking for a dynamic individual, who has an independent mindset and the drive to succeed.

We are looking for someone with:

• Lead product ideation, concept, and prototyping by conducting desktop research, competitive intelligence, customer segmentation, and design sprints.
• Lead the product concept testing by conducting customer and distribution testing through FGDs, Surveys, Face to face-to-face interviews, and other methods.
• Scope the life insurance market to identify commercial opportunities and trends.
• Lead the development of product sales tools such as financial needs analysis, presentation materials, etc.
• Assist the Chief Product Officer in sizing the opportunity by looking at industry trends, past customer behaviors, partner strategy, and sales forecasts.
• Work closely with relevant business units involved in the development cycle and provide proper communication, accurate information, and training.
• Work closely with Product Marketing to ensure customer materials are consistent with product specifications.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Nice to have:

• 3-5 years experience in Insurance, Banking, Wealth Management, or Personal Finance.
• Excellent interpersonal, communication, and presentation skills in English (Khmer preferred)
• Experience with Cross-Functional Project Management initiatives
• Able to clearly articulate product narrative and able to do compelling product storytelling.
• Demonstrate initiative, commitment, and ability to navigate through ambiguous tasks.
• Display leadership potential and are active in extra-curricular activities.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
• We lead with our Values every day and bring them to life together.
• Boundless opportunity
• We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
• We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
• We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
• We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid