Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

 

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

 

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

 

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As a Cash Application Analyst, you will play a key role in customer cash application activities within the Finance Shared Services organization. Your focus will be on accurate cash application, accounts receivable reconciliations, and compliance with internal controls and regulatory requirements across the Americas region. You will work closely with multiple finance and commercial stakeholders in a multinational environment, supporting smooth and reliable AR operations.

What you’ll do

• Ensure Americas cash application processes meet established KPIs
• Resolve unidentified cash items and manage other receivables
• Post customer invoices and prepare customer account statements
• Execute approved customer write-offs and perform customer or vendor netting upon approval
• Manage daily AR customer account inquiries and perform account reconciliations
• Apply withholding taxes (WHT) in line with local regulations
• Collaborate with Local Finance, Invoicing, Collections, and Sales teams to optimize processes and strengthen controls
• Support internal and external audits by preparing documentation and responding to auditor requests
• Compile and analyze customer financial data to record transactions, prepare reports, and verify accuracy
• Provide operational support to the direct lead and assist with updating team manuals and procedures

What makes you a strong fit

• Bachelor’s degree in Accounting or a related field
• At least 2 years of experience in General Accounting within a Shared Services Center environment
• Hands-on experience in cash application processes and knowledge of WHT in the Americas region
• Proficiency with ERP systems such as Microsoft Dynamics, SAP, Oracle, or similar platforms
• Advanced Microsoft Excel skills
• Strong analytical and problem-solving capabilities with high attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Fluent in English, spoken and written, at an intermediate level or above

Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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