The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal is committed to delivering the best experience for our global developers. Our team designs experiences, testing and tooling capabilities critical for our developers to build and go-live with PayPal’s payment integrations across all segments. The Developer Commercial Lead is part of the SMB team in the Global Markets organization, and responsible for PayPal’s end-to-end developer experiences in the UK – including developer onboarding, integration, and servicing experiences within the SMB segment. If you are passionate about technology, have excellent communication skills, and thrive on building strong relationships with external developers, we want you to be a part of our team.

Job Description:

Essential Responsibilities:

• Participate in complex problem resolution for sales development.
• Lead complex projects with diverse scope.
• Determine methods and procedures for new assignments.
• Implement initiatives resulting in global process improvements.
• Provide strategic direction and leadership to the sales development team.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

As a Developer Commercial Lead, you will be at the forefront of our efforts to engage with and nurture the UK developer community. You will work closely with internal stakeholders as well as external developers to create engaging educational materials and facilitate a collaborative dialogue. Your primary goal will be to enhance the developer experience, drive adoption of our products through strategic community engagement, and act as the voice of the developer.

Responsibilities

The Developer commercial manager role is a crucial role in advancing PayPal’s developers experiences and initiatives. This manager will develop and nurture the developers’ community in the UK and will be the face and voice of PayPal to our developers and merchants who are technical.

 

In this proactive and independent role, you will collaborate with cross-functional teams, influencing and aligning with high-level leadership, to achieve strategic objectives. Success requires a deep understanding of Developers, along with the ability to effectively engage with colleagues across the organization. Your efforts will be pivotal in putting in place processes, financial rewards mechanisms and providing feedback to our product teams in a way that will accelerate PayPal’s growth exponentially.

 

We are looking for someone who is organized and independent, a self-starter who loves to build things from scratch, as this is a completely new role, and who isn’t afraid of public speaking and can motivate a group of high energy people.

Your day-to-day:

• Market scoping & building a strategy: segmentation, sizing the opportunity, and developing a plan to address various opportunities over time

• Community building: building the book of Developers and System Integrators, initiating contact and nurturing these relationships

• Developing rewards mechanisms to maintain relationships with developers

• Community Engagement: community forums, planning, organizing, and participating in virtual and in-person events, including webinars, meetups, and hackathons, to connect with developers and share knowledge.

• Developer Support: Regularly update and expand our knowledge base with solutions to common challenges, best practices, and FAQs.

• Content Creation: Work with our developer documentation team and subject matter experts to create video and written tutorials to guide developers through the integration process and showcase advanced features.

• Feedback Collection:

• Advocacy and Evangelism:

• Act as a liaison between developers and internal product teams, advocating for developer needs and influencing product enhancements.
• Represent PayPal at external events and conferences to strengthen relationships with developers and showcase our commitment to the community.

What you need to bring:

• Enthusiastic and proactive with a passion for fostering a collaborative developer community.

• Ability to balance multiple responsibilities, prioritize tasks, and meet deadlines in a fast-paced environment.

• Commercial acumen and the ability to develop commercial tactics and negotiate them with developers

• Willingness to adapt to changing technologies and industry trends, ensuring that our developer community stays at the forefront of innovation.

• Excellent written and verbal communication skills.

• Ability to collaborate effectively with cross-functional teams, including product development, engineering, marketing, and customer support.

• Proven experience in a developer community management role or a similar position.

• Experience with creating technical documentation, tutorials, and other educational materials.

• Strong technical background with the ability to understand and communicate complex technical concepts. Experience as a developer is preferred.

• Familiarity with key programming languages.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.