Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

PTC is seeking a highly experienced Site Reliability Engineer (SRE) with a strong background in DevOps architecture, secure software integration, and SaaS platform delivery. This role is ideal for someone passionate about embedding security early in the software supply chain—from build to deployment—while enhancing agility and reliability.

As part of a global, cross-functional team, you will contribute to the design and implementation of secure, high-performance, and scalable delivery pipelines for PTC’s flagship ALM suite, Codebeamer, hosted on a SaaS platform.

Key Responsibilities

• Collaborate with global teams to implement containerized DevOps infrastructure and cloud-native solutions.

• Build and maintain automation for deployment, monitoring, reporting, and analysis.

• Manage CI/CD pipelines to optimize efficiency and reliability.

• Apply industry best practices for system hardening and configuration management.

• Secure, scale, and manage Linux-based virtual environments.

• Develop and maintain solutions for system administration, backups, disaster recovery, and performance/security monitoring.

• Design and implement secure automation for development, testing, and production environments.

• Continuously evaluate and improve existing systems, ensuring compliance with industry standards and best practices.

• Promote knowledge sharing across cross-functional teams, including IT and Engineering.

• Communicate clearly about technical decisions, trade-offs, and their impact on the broader system.

Required Skills & Experience

• Minimum 7 years of hands-on experience in DevOps and SRE roles.

• Proven expertise in continuous delivery and deployment of SaaS products.

• Deep understanding of cloud-native technologies, especially on Azure and AWS, including IaaS, PaaS, backup, rollback, and HA/DR strategies.

• Advanced knowledge of Containers and Kubernetes (both managed and OS-level), including ingress controllers like Emissary and nginx.

• Proficiency in scripting languages such as Python, Shell, and Groovy; familiarity with YAML.

• Experience with PostgreSQL or other RDBMS.

• Strong version control skills using GitHub or similar SCCM tools.

• Hands-on experience with Jenkins for CI/CD pipeline management.

• Familiarity with configuration and deployment tools like Ansible, Helm, Helmfile/Helmsman, Terraform, and FluxCD.

• Experience with monitoring and logging tools such as Prometheus, Grafana, and Azure Monitoring.

Preferred Qualifications

• CKA (Certified Kubernetes Administrator) certification.

• Solid understanding of Linux system administration.

• Familiarity with Agile methodologies, frameworks, and metrics.

• Experience working with large, interoperable product suites.

What We Value

• A proactive, solutions-oriented mindset with a strong focus on automation and security.

• A collaborative approach to problem-solving and a commitment to continuous learning.

• Strong analytical and decision-making skills with the ability to drive initiatives to completion.

• Excellent communication and interpersonal skills, with the ability to work effectively across diverse, multi-site teams.                         

Note: This role requires working in alignment with U.S. time zones to ensure effective collaboration with global teams.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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