Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Creates customized receptions, and assists with developing and executing memorial and special events that support the company’s goals of celebrating the unique character of a person’s life and developing enduring relationships with families.

JOB RESPONSIBILITIES 

Family Celebratory Event Planning

• Discusses and influences celebration events with Families to promote available options and determine budget, regardless whether event is held on-site or off-site  
• Collaborates with Family Contact on event date, time, venue, catering, MeM, printed remembrance or schedules, and related details 
• Statuses funeral arranger/director on event and significant revisions 
• Contacts third-party event providers to schedule event, discuss event, review arrangements, and order equipment including but not limited to canopies, tables, chairs, stages, electronic equipment, or portable toilets 
• Ensures events are on time, smoothly executed, and within budget 
• Quietly and effectively resolves event issues   
• Oversees and manages set-up Manage preparation and cleanup of all event locations & equipment

Program Administration                              

• Identify catering partners; develop menu offerings and customization processes; work with corporate office to establish necessary documents for partnership; set up billing process, etc.  Identifies vendors and obtains multiple competitive bids for services  (e.g. caterers, equipment rental companies, equipment sales companies) 
• Monitors event contact against spend data to ensure proper profit margin and recommending pricing changes to location manager
• Support funeral arranger/director team by developing and maintaining catering product sales/marketing tools, order notification process, and training
• Develops standard operating procedures to ensure efficiency and effectiveness of areas of responsibility
• Develops and conducts training for service directors in handling catered and other hosted events

Marketing Event Planning   

• Plans Market or Sales on-site or off-site Events
• Collaborates with Leadership to understand event goals and budget
• Contributes ideas for themes, venues, catering, promotional items, pricing, rental items, and similar
• As member of special event planning teams, recommends event enhancements and executes assigned responsibilities
• Special Events may include Memorial Day Services, All Saints Day, Summer Event Series (Movie in the Park, Concert in the Park, 5K), Candlelight Service, Our Lady of Fatima Celebration, Semi-Annual Employee Meetings
• Other duties as assigned

MINIMUM Requirements

Education

• Associates Degree in hospitality or related discipline
• Two (2) years directly related work experience may be considered in lieu of degree

Experience

• At least three (3) years hospitality or event planning work experience including catering management involving customer service as well as sourcing and contract negotiations in food and venue services
• Funeral home and/or cemetery events a plus

Knowledge, Skills and Abilities

• Customer focused
• Creative, naturally positive and contagious attitude
• Attention to detail
• Excellent problem solving skills & critical thinking skills
• Basic computer, internet, Microsoft Office skills
• Strong interpersonal skills with ability to clearly and professionally communicate with internal and external customers at all levels
• Ability to manage time wisely, work independently and set priorities
• Basic understanding of financial functions such as pricing, margin, and cost of goods sold
• Basic marketing knowledge
• Effective negotiation skills

Work CONDITIONS

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Professional Dress is required when in contact with families. 

Work Postures

• Frequent, continuous periods of time standing and walking, up 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting up to 75 pounds, incudes things such as caskets, equipment such as tables, chairs, flower displays and promotional materials

Work Hours

• Working beyond “standard” hours as the need arises

Postal Code: 85257

Category (Portal Searching): Administration and Clerical

Job Location: US-AZ - Scottsdale