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Responsibilities:

Responsibilities and priorities will reflect needs of the specific programs and will evolve over time, however the following are some of the activities and responsibilities expected of this role:

•     Accountable for the successful program management of Use Cases, programs / projects in the Enterprise Data Office Program Office book of work

•     Manage complex, time sensitive, business critical programs / projects across multiple businesses and functions, including the five businesses, Risk, Finance, and Compliance.

•     Proactively identify and resolve delivery problems.  Identify, prioritize and proactively manage dependencies, risks, exceptions and issues

•     Provide content-led program / project management to lead teams of subject matter experts to execute committed projects, design and implement solutions.  Matrix manage teams across businesses/functions to successfully deliver programs / projects

•     Lead, supervise, coach and develop junior EDO Program Office team members.

•     Effectively communicate with internal stakeholders of varying seniority and external stakeholders, including clients and regulators

•     Develop and deliver presentations to EDO Program Office and senior management covering project / program status and plans

 

 

Knowledge, Experience & Skills:

•     Demonstrable experience

• Content-led program / project managing complex work efforts with broad sets of stakeholders; ability to gain consensus among project team and stakeholders, and drive initiatives to completion effectively
• Program managing high impact projects / programs under tight timelines as a consultant or in an internal change group
• Proactively identifying and resolving delivery problems.  Identify, prioritize and proactively manage dependencies, risks, exceptions and issues
• Leading teams of subject matter experts to design and implement solutions
• Expertise and hands-on experience designing and implementing structured business/operational processes and business requirements documentation

 

•     Demonstrable skills:

• Strong analytical and problem-solving skills, with attention to detail
• Management and facilitation to achieve objectives, with both local and with remote teams
• Program / project management of complex, cross-enterprise initiatives delivered under short timeframes
• Strong interpersonal, influencing and leadership skills across levels of seniority to mobilize and motivate delivery in a co-operative and collaborative working environment across trading and support/infrastructure/control functions
• Excellent verbal and written communication skills, to effectively produce procedural documentation and communicate with senior management.
• Communicating complex topics to various stakeholders to drive delivery, and risk and issue resolution.  Ability to seamlessly communicate complex technical issues to non-technical colleagues

 

•       Knowledge

• Knowledge of, and experience in, analyzing legislative and regulatory texts, and associated legal analysis
• Understanding of the development and application of project standards
• Knowledge and experience with structured project management techniques

 

Qualifications: 

• 8+ years experience and demonstrates consistent track record of having worked as a Program or Project Manager, or working on large, strategic cross-functional projects
• 5+ years of experience in Banking or Finance preferred
• 5+ years experience and strong business analysis competency with historic success in shaping opportunities via conceptual thinking and abstract problem-solving capabilities
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborates effectively by building partnerships and working well with others to meet shared objectives
• Ability to gain confidence and trust of others through honesty, integrity and authenticity
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the “big picture” while paying close attention to detail
• Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them
• Working knowledge of Citi’s Data Operating Model

Education: 

• Bachelor's/University degree, or equivalent work experience

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Job Family Group:

Data Governance

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Job Family:

Data Integration

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$176,720.00 - $265,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Change Management, Data Governance, Data Management, Data Quality, Emerging Tools and Technologies, Internal Controls, IT Implementation and Integration, Management Reporting, Program Management, Risk Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 03, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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View Citi’s EEO Policy Statement and the Know Your Rights poster.