(IND) SYSTEMS ADMINISTRATOR, TECHNOLOGY OPERATIONS

Posted:
10/16/2024, 5:00:00 PM

Location(s):
Tamil Nadu, India ⋅ Chennai, Tamil Nadu, India ⋅ Tennessee, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Position Summary...

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

What you'll do...

Systems Administrator Technology Operations 

Career Level: IN1 

Location: Chennai 

About Global Tech. 

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That’s what we do at Walmart Global Tech. We’re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world’s largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service, or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption. 

Team and Position Summary:  

Our team  

Content Acquisition Team is chartered with one of the initiatives to build an audit organization that validates vendor submissions (in terms of content and images) to meet Walmart’s Standard Operating Procedures (SOPs) & Style Guides and work with vendors to retrieve additional information as needed. The team will also set standards for content acquisition and deliver high quality catalogue across omni channel platform to provide better user & customer experience across thousands of Walmart stores and ecommerce businesses.  

Your Opportunity  

eCommerce is a top priority and growth area for Walmart, all set to further accelerate with the growing internet penetration and smartphone adoption. As a member of Content Acquisition Team, you would be working on improving Catalogue data quality. It would involve building products through software engineering in the domain of Catalogue management, machine learning, big data etc. As the product manager for the Content Acquisition Team, you would be responsible for defining the roadmap for Search Algorithmic improvement, System Capabilities, etc 

Position Responsibilities:  

Champions a Content vision, strategy, and roadmap for multiple programs, in support of corporate goals and objectives. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity. 

 

The role is on the Content Acquisition Team, part of the area responsible for the development and management of the Walmart Product Catalogue. The role will be to directly engage with multiple stakeholders, to develop and execute a strategy that supports the improvement of content quality.  

 

Develop and maintain relationships with the stakeholders at all levels in the organization.   Drives the specific needs for multiple programs. Organizing programs and activities in accordance with the mission and goals of the organization.  Become proficient in the use of the tools the team uses.  Be a content expert, understand all the various types of product attribution and content and which content types will have the most impact on product performance.  Understand the way the Walmart Catalogue works, how products are categorized, how website facets are managed and how internal product hierarchies are managed.  Be able to work in a true matrix organization while being a mentor to all team members.  Must be aware of Quality Tools required .  

Position Requirements:  

Minimum qualifications: 

Bachelor's degree in Business, Marketing, Information Technology or related field and appropriate experience in Retail catalog operations, Marketing, Merchandising or information technology   2+ years’ experience in Retail catalog operations, Marketing, Retail Merchandising, Information technology or related field   Demonstrated experience with a Supplier to Walmart or Agency in a role related to Item Setup, Product attribution  Demonstrated experience in Catalog management, Customer Experience, Program management and or Data Analysis 

Required Skills:  

Strong knowledge in metric management  Stakeholder management  Excellent Communication skills   Good Analytical skills  Highlighting validation gaps, recommending solutions, driving/influencing inter-function decisions with ops, tech and product teams  MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided  Work in a matrix, influence without authority   Attention to detail, persistent drive to understand details of process, tools  Ability to get to the root cause of a problem  Process development and implementation - Identify opportunities to eliminate process redundancy  Strong commitment to deliver programs and projects in timely fashion  Ability to handle delivery management across transactional processing organization  Ability to help merchants and suppliers understand technical and process related concepts  Knowledge of Product attribution, Product Content, Product page optimization. 

 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Business Analytics, Contract Management, Customer Care, Information Technology, Microsoft Office, Programming Languages

Primary Location...

Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India