We are hiring a Senior Solution Engineer & Team Lead to support our rapidly scaling pre-sales organization with a focus on higher education and student services. This role is designed as a player-coach, spending approximately 75% of time directly supporting sales cycles as the primary Solution Engineer for the EMEA region, and 25% leading, coaching, and elevating a team of functional Solution Engineers across global markets.

The ideal candidate brings hands-on operational experience from a university or equivalent institution (e.g., student affairs, career services, employability, student success, disability services, academic advising, case management) combined with proven pre-sales expertise within SaaS. They should thrive in discovery conversations, executive-level presentations, and value-based workflow storytelling, while also helping others to grow and standardize excellence.