At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

People Leader

All Job Posting Locations:

Mexico City, Mexico

Job Description:

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Position Summary

Supervises individual contributors and/or Supervisors, and is accountable for conducting effective performance management. Leads the implementation of an all-encompassing, data-driven sales strategy that utilizes sales reports, customer analytics, market intelligence, and competitive landscape knowledge to inform the adoption of successful sales strategies, models, and sales management systems. Directs workflow of programs that enhance sales team capabilities and addresses sales development needs by leading and maintaining sales department training programs, process optimizations, customer support programs, and incentive and compensation administration.

Key Responsibilities

• Supervises individual contributors and/or Supervisors, and is accountable for conducting effective performance management.
• Assesses departmental and sales team performance by leveraging metrics, forecasts, and performance ratios to generate insights that help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends that could affect partnerships and customers.
• Implements sales reporting processes that produce quality, accurate, and consistent results and contributes to the creation of sales performance dashboards that allow sales team members, leaders, and stakeholders to monitor sales forecasts and track key performance indicators.
• Coaches less experienced colleagues on how to best utilize sales enablement resources and technologies including sales enablement platforms, customer relationship management systems, and pipeline management software.
• Develops relationships and maintains open communication channels with key cross-functional departments, sales leaders, and internal stakeholders to facilitate product launches, go-to-market strategies, and ensure policies and procedures align and complement each other.
• Responsible for managing operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within expected standards. 
• Understands and applies Johnson & Johnson's Credo and Leadership Imperatives in day-to-day interactions with team.

Required Qualifications & Skills

• Experience: Minimum 8 years of professional experience.
• Process & Data Background: Proven experience in process design, process improvement, business KPI development, and operational extraction of business indicators.
• Key Skills: Strong ability to structure processes, robust problem-solving skills, leadership by influence, and strategic thinking.
• Language Level: Advanced English.
• Travel Requirements: 15% travel.
• Job Location: Mexico City.

 

 

Required Skills:

 

 

Preferred Skills:

Analytical Reasoning, Coaching, Collaborative Selling, Cross-Functional Collaboration, Customer Centricity, Customer Intelligence, Customer Relationship Management (CRM), Data Savvy, Developing Others, Inclusive Leadership, Leadership, Operations Management, Performance Measurement, Sales Enablement, Sales Support, Sales Training, Team Management