Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

As a Senior Salesforce Developer, you will be responsible for leading the technical aspects of Salesforce projects, collaborating closely with cross-functional teams including sales, success, marketing and support. Your expertise in Salesforce development, configuration, customization, integration, and best practices will be critical in ensuring the success of our GTM initiatives. You will also mentor and guide junior developers, fostering a culture of continuous learning and improvement. 

About The Role (what You'll Be Doing) 

• As a senior member of the Salesforce development team, you will lead the project development from requirements to deployment on Salesforce and salesforce related technologies.  

• Lead the design, development, testing, and deployment of Salesforce solutions using Apex, Visualforce, Lightning components, and other related technologies. 

• Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions that align with business goals. 

• Responsible for performing data migrations and integrations between Salesforce and other systems using APIs, middleware, and ETL tools. 

• Architect and deploy solutions that follow best practices in security, scalability, and maintainability. 

• Provide technical leadership and mentoring to junior developers, conduct code reviews and ensuring high-quality code standards are maintained. 

• Troubleshoot and resolve issues related to Salesforce applications, integrations, and customizations. 

• Stay up to date with the latest Salesforce features, releases, and industry trends to propose innovative solutions. 

• Participate in the technical review and evaluation of new technologies. 

• Assist with the planning of application changes, development, and installation of upgrades and new releases. 

• Guide users in formulating requirements, advise on alternatives, and discuss the implications of new or revised processing analysis. 

• Leverage development skills to help reduce tech debt on the current Salesforce platform.

• Participate in the planning and analysis of business requirements for system changes and enhancements.​

• ​Update and maintain system documentation and Salesforce standard methodologies  ​​

• Ensure proper scoping of requirements and ensure all appropriate tickets are open and required documentation approvals are complete for biweekly deployments. 

• Measure and improve the release cycle internally 

• Support the Salesforce CPQ implementation roadmap from design to deployment, user adoption, and ongoing improvements and system administration. 
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• Mentor technical staff in the practice and drive the direction of the team's technical focus, training, and certifications.
   
  
  About You
   

• At least 5 years of experience working in Apex Programming, Lightning development, Lightning Web Components, Controllers, Triggers and APIs  
   

• At least 4 years of experience in Salesforce Development Life Cycle (Agile Methodology) including Deployment/Packaging effectively using Metadata API, Changesets  
   

• Good understanding of best practices of coding standards  
   

• Good experience of development in the areas of Salesforce CPQ.  
   

• Experience in creating technical design documents.  
   

• Experience with version control systems and continuous integration/continuous deployment (CI/CD) processes. 
   

• Salesforce certification credentials – Platform Developer 1 or 2  
   

• Ability to work in a team and in a diverse and multiple stakeholder environment and has stakeholder interfacing skills.  
   

• Experience and desire to work in a Global delivery environment.  

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.