Title 

Senior Business Unit Compliance Specialist

Overview of Position 

The Senior Business Unit Compliance Specialist is primarily responsible for the investigation, coordination, and timely response of complaints filed against the claims department by regulatory bodies such as departments of insurance (DOI) or an attorney general and consumer service such as the Better Business Bureau (BBB). The position will also assist in analyzing new regulatory requirements, creating recommendations for required changes, distributing information internally, and being a resource for the claims department when reviewing compliance matters. 

What will be my duties and responsibilities in this job? 

• Investigate and coordinate timely response to regulatory complaints
• Analyze and communicate the impact of new regulatory requirements
• Accurate and timely completion and submission of data calls
• Prompt completion of anti-fraud audits
• Monitor for adjuster licensing compliance
• Assist in the production of documentation as needed for client audits or state exams
• Ability to summarize in written form clearly and accurately, claims events

 
What are the requirements needed for this position? 

• Bachelor’s degree
• Minimum of 5 years of experience working in the claims process in a P&C environment
• Minimum of 2 years of supervisory/management or team lead experience including coaching and developing employees
• Basic office computer skills and experience with Microsoft Office & Excel
• P&C Adjuster license or ability to obtain within 30 days. 
• Highly collaborative and able to exercise influence
• Excellent organization and ability to meet tight deadlines
• Experience in claims or insurance operations, commercial lines products a plus
• Critical thinking skills

REQUIRED OTHER FUNCTIONS AS NEEDED:

• Catastrophe response including but not limited to claim intake, fielding status calls, manning insurance villages, or other duties as needed.

What other skills/experience would be helpful to have?  

• Excellent verbal and written communications skills
• Familiarity with the P&C claims process from beginning to end.
• Proven ability to work in a challenging environment meeting client service standards and production goals.
• Detail oriented with a commitment to excellence.
• Ability to think creatively and make appropriate decisions.

What are the working conditions and physical requirements of this job?  

General office demands  

#AssurantTeamProud
 

Pay Range:

$47,100.00 - $77,700.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

06/10/2024

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.