Description:

The CID Program Management Operations Associate is a key member of the Community Investing and Development (CID) Charitable Contributions team, reporting to the Charitable Contributions/Risk and Control Manager. The CID team works to enhance Citi’s positive social impact through equity investing, innovative financial solutions, and strategic philanthropy. The CID Program Management Operations Associate will provide operational support for the Charitable Contributions Governance, Volunteers and associated risk processes.

Responsibilities:

• Support operations and business management team to ensure required tasks, processes and reporting for Charitable Contributions Governance and Volunteers is executed
• Partner with key stakeholders and cross-functional partners in the review and execution of due diligence and approval processes
• Assist in providing global oversight and coordination in managing Charitable Contributions compliance testing, Manager’s Control Assessment control monitoring & testing activities, collection of key metrics, and data inquiry processes.
• Assist in coordinating and managing project timelines, milestone tracking, and expected outcomes, and ensure effective communication and coordination
• Help drive process simplification to increase operational efficiency, reduce process variation, and identify gaps in compliance or controls
• Support management of workflow application(s) as needed, including tasks such as requirements documentation, solution design, UAT, and user support

Qualifications:

• Bachelor’s degree
• 3+ years of work experience
• Strong attention to detail
• Excellent project management and problem solving skills
• Ability to gain a strong command of new systems and processes
• Excellent written and verbal communication skills
• Must be able to work well in a fast-paced environment, be a team player, and have a keen ability to prioritize
• Good customer service skills

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$98,960.00 - $148,440.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Dec 13, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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