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Job Description
JOB TITLE: Night Patient Care Assistant
REPORTING TO: Nursing Team Leader
AREA: Support

Kentdale is a specialist orthopaedic and spinal referral practice, based in Milnthorpe, Cumbria. It majors in orthopaedics but also offers additional services in soft tissue, neurology and physiotherapy. Established in 2011, Kentdale has built its reputation as a high-quality referral service in the North West and West Yorkshire.

Kentdale Referrals are excited to announce they are hiring for a Patient Care Assistant to join their team! This role will be working 38.5h p/w. 4 Nights on 4 off shifts starting at 8pm - 8am.

Overview

The role of a Patient Care Assistant is to support the nursing and wider practice team in achieving the highest standards of care. The Patient Care Assistant role will involve working in a variety of areas within the practice to support the team. It will be necessary to accept instruction from a variety of people including Management, Veterinary Surgeons and Registered Veterinary Nurses. Working enthusiastically within the team you will help maintain a happy, efficient and effective working environment.

Main purpose & goals

• Ensure the highest standard of care is provided to our patients and clients.
• Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding and empathetic.
• Manage your areas of responsibility; working with other team members order to achieve this.
• Demonstrate a professional appearance reflecting the highest standards of professional practice.
• Ensure that you are clear of your roles, responsibilities and boundaries; demonstrating an awareness of the professional responsibilities of other team members.
• Participate and engage in training appropriate to your role, this may be in-house and/or by an external provider.
• Promote our team members, services and products, both in and out of the practice, at all times
• Understand and implement practice and group policies.

Key Responsibilities

• Assist with patient handling and restraint. Ensuring that all handling and restraint is carried out in a ‘patient friendly’ approach to ensure no unnecessary stress or discomfort to the patient.
• Prepare and maintain patient accommodation taking into account the condition and welfare of the patient, environmental enrichment and additional supporting aids as necessary.
• Cleaning and disinfection of patient accommodation to include ward and isolation accommodation.
• In-patient care to include exercising, feeding and grooming of hospitalised patients.
• Monitoring, recording and providing supportive care to patients, under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
• Assisting with laboratory diagnostic techniques to include preparation of equipment, processing samples and packaging for external laboratories.
• Assisting with diagnostic imaging to include maintenance and preparation of equipment and patient preparation and positioning.
• Cleaning, packaging and sterilisation of sterile supplies.
• Maintenance of theatre to include preparation of the environment and equipment and cleaning.
• Assist with patient preparation, surgical team support and recovery under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
• Assist with the management of the pharmacy to include unpacking of orders, stock rotation and environmental temperatures. Prepare and dispense a range of medication under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
• Cleaning, disinfection, equipment and consumable maintenance throughout the practice environment.
• Assist with reception and client care to include answering the telephone, dealing with enquiries, booking procedures and taking payments.
• Follow standard operating protocols at all times to include:
• Wearing of appropriate personal protective equipment
• Waste disposal of hazardous and non-hazardous waste
• Handling and restraint of patients
• Area and equipment specific procedures
• Assist the Veterinary Surgeons, Registered and Student Veterinary Nurses, Reception staff and any other team member who requires support, where and when required.
• Attend and contribute to practice meetings and events.

We are proud to be Linnaeus, part of Mars.

Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people.

Why Linnaeus?

-    We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets

-    We lead on sustainability and collectively drive positive change for people, pets and the planet

-    We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion

-    We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one.

We team up within our Mars family in partnership for a stronger future.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.

If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at [email protected]