Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott 

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: 

• Career development with an international company where you can grow the career you dream of. 
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. 
• An excellent retirement savings plan with a high employer contribution 
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. 
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.  
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.  

The Opportunity 

The healthcare landscape has dramatically evolved during the last several years. Consumers expect to have more control over their information and care decisions in a personalized and accessible environment. To be successful in this space, it is imperative Abbott creates a best-in-class customer experience through a leading digital ecosystem that is personalized and builds trust across all of Abbott’s channels.

Our Diabetes Care division has a pipeline with products that are squarely focused on the consumer. With TTM revenue of >$7B in Q3 2025, Abbott Diabetes Care (ADC) is a global leader in providing life changing technology for the management and treatment of people living with chronic conditions, including Diabetes. 

This is an onsite opportunity based out of Alameda, CA.

What You’ll Work On 

• Act as the lead expert on customer insights and business needs to shape high‑value, customer‑centric solutions.
• Define data‑driven product strategies and mid‑term goals by integrating market trends, competitive insights, and business objectives.
• Strengthen product discovery through structured value and viability assessments, and enable usability and feasibility testing with cross‑functional teams.
• Lead digital transformation by focusing on solving real customer problems and fostering agile practices across product teams.
• Define use cases and user stories and own modular product and service roadmaps aligned with global operations and quality functions.
• Translate roadmaps into detailed requirements, manage the product backlog, and lead sprint execution in close collaboration with stakeholders.
• Ensure continuous and transparent communication on roadmaps, progress, and key decisions across stakeholders, leadership, and product teams.
• Drive continuous improvement by conducting retrospectives and optimizing ways of working across teams.
• Monitor product performance and business impact through data‑driven insights to support ongoing enhancement.
• Deliver outcomes that address key customer challenges and support critical strategic business goals.

Required Qualifications 

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• Minimum 4 years of experience driving end‑to‑end tech‑based product development with a proven track record of bringing solutions from concept to market.
• Deep understanding and experience in a similar role within the medical/consumer technology or a comparable environment.
• Experience working in an Agile environment, with familiarity in Scrum project management processes and/or the Product Operating Model.
• Strong analytical skills, including the ability to collect, interpret, and derive insights from data to drive decision‑making.
• Highly proactive, action‑ and solution‑oriented, self‑driven, hands‑on, and comfortable taking ownership.
• Team‑player who enjoys accountability and collaborating within an international team.
• Ability to articulate customer and business value and translate it into actionable product decisions.
• Ability to collaborate effectively with global stakeholders across multiple time zones and outside traditional business hours when required.

Preferred Qualifications 

• AI experience, especially in integrating AI into product solutions.
• Experience with Salesforce Service Cloud and/or Salesforce Certifications.
• Previous experience as a Customer Service Agent is a plus.

Apply Now 

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com  

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. 

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews. 

     

The base pay for this position is

$114,000.00 – $228,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Product Development

     

DIVISION:

ADC Diabetes Care

        

LOCATION:

United States > Alameda : 2601 Harbor Bay Parkway

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf