Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

 
What this opportunity involves:  
If you’re looking to step up your career, JLL is the perfect professional home. We are seeking a Guest Relations Officer to join our Brisbane based team for a leading Independent Australian Law Firm, on behalf of JLL.  
 
Your main objective will be to maintain an outstanding level of service in Facilities support services. You’ll be based on site, it’s the best way to oversee operations within the Service Centre and building to give our client consistent high-level service. 
 

An Overview of Your Role:  

• To ensure safe and compliant facilities are maintained at all times 

• Demonstrate and instill a culture in the team that match our core behaviors and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer 

• Focus on service outcomes to ensure Client Satisfaction survey results deliver a positive result for the client and JLL 

• Conduct regular floor walks throughout the tenancies and address items noted 

• Maintain database to manage all data required to execute office moves 

• Coordinate quotes for repairs and maintenance including changing lights, attending to minor repairs and maintenance 

• Register and escort visitors to the site  

• Maintain lost and found repository 

• Maintain the local billing and financial administration processes for managing relations with suppliers 

Sound like you? This is what we’re looking for:  

• Experience in Facilities or administration within a similar corporate high volume environment 

• A confident, highly presentable individual who demonstrates a proactive and professional approach to customer service 

• A self-motivated starter who can work independently as well as in a team 

• Ability to prioritise and manage the completion of projects in an efficient and timely manner with conflicting priorities 

• Competent in Microsoft Office Products 
   

What you can expect from us: 
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 
 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

 
Interested candidates, please apply following the link below quoting job reference number ECREQ478736