Shift Supervisor

Posted:
6/17/2025, 5:00:00 PM

Location(s):
Texas, United States ⋅ Austin, Texas, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
IT & Security

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Shift Supervisor to join our team! In this role you will get to lead a team of shift Operators. 

 

What You'll Be Doing: 

  • Be a permanent staff employee and serve as the primary point of contact shift operators 

  • Displaying knowledge and skills to utilize to operate ITS software, web-based and software applications, as well as utility programs to manage and monitor ITS field devices 

  • Leading teams and make sound decisions in a high-paced environment 

  • Delegating tasks amongst shift workers 

  • Conducting incident audits 

  • Leading in coordination efforts with partner agencies 

  • Preparing KPI reports and other report deliverables 

  • Acting as the point of contact for other operational stakeholders 

 

What Required Skills You'll Bring: 

  • Associates degree and 3+ years of related experience 

  • At least 2+ years of recent experience in leading teams 

  • TxDOT TMC Supervisor or Operator experience 

  • Experience making SLA,s, KPIs, and other metrics in a TMC or similar environment 

  • The ability to address conduct and performance issues 

  • Ability to work in a fast paced environment 

Security Clearance Requirement:

None

This position is part of our Critical Infrastructure team.

For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.