Job Title

Community Director

Agency

East Texas A&M University

Department

Residential Living and Learning

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents. 

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.
• Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.

Please provide the following documents:

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer). 
  If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.

If you need assistance, please contact us at [email protected]

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.

In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

SUMMARY:

The Community Director, reporting to the Assistant Director of Residence Education & Academic Initiatives, is a key member of the Residential Education team responsible for creating and maintaining a supportive, safe, and engaging living-learning environment for students. The Community Director oversees one or more residential communities, promotes student development, and fosters a sense of belonging and academic success. This position involves supervising student staff, coordinating educational and social programming, managing residential community operations, and responding to student needs and concerns. This position requires strong interpersonal skills, a deep understanding of student development theory, and a commitment to creating engaging communities that promote student learning and holistic development. This is a live-on required position.

ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

DUTIES & RESPONSIBILITIES:

Community Development and Student Support (35%)

• Foster a positive and engaging residential community that promotes student engagement, personal growth, and academic success.
• Develop and implement programs and activities that support residents' educational and social development.
• Provide guidance and support to students, addressing their concerns and connecting them with appropriate campus resources.

Supervision and Leadership (30%)

• Recruit, train, supervise, and evaluate a team of student staff (Resident Assistants, Desk Assistants, Graduate Community Coordinator).
• Provide ongoing training, development, and support for student staff to ensure effective community building and student support.
• Foster a collaborative and supportive team environment among residence education staff.

Operations & Billing (15%)

• Oversee day-to-day operations of assigned residential communities, including facility management, safety, and security.
• Manage housing assignments, check-ins, and check-outs in collaboration with the Occupancy Management team.
• Maintain accurate records and reports related to residential community operations, incidents, and programming.

Student Conduct & Crisis Response (10%)

• Serve in an on-call rotation to provide support during crises and emergencies within the residential communities.
• Assist in developing and implementing policies and procedures related to student conduct, safety, and well-being.
• Provide support and resources to students experiencing personal, academic, or social challenges.
• Communicate institutional expectations for staff and student behavior to area staff; mediate and supervise resident disputes and discipline cases when needed.

Departmental, Division, and Professional Commitments (10%)

• The position presents many opportunities to become involved on campus and pursue professional development and interests through committees and campus partnerships. Involvement in student affairs professional regional and/or national associations is also supported and encouraged.
• Assist with facilitating the Summer Housing and/or Camps and Conferences program.
• Assist with other duties as assigned.

MINIMUM REQUIREMENTS:

• Education: Bachelor’s degree in student personnel, higher education, counseling, or a related area is required OR an equivalent combination of education and experience.
• Experience/Knowledge/Skills: One (1) year of extensive experience in the following areas is required: staff development and supervision, administration of residence hall operations, facilitating/supervising student development programming initiatives.
• Ability to: Multi-task and work well as part of a team.
• Licensing/Professional Certifications: Valid driver’s license. Certified or must obtain certification to drive within 60 days of date hired.
• Physical Requirements: None
• Other Requirements: Occasional evening and weekend hours as needed.

PREFERRED EDUCATION/SKILLS/EXPERIENCE:

Master’s degree and two (2) or more years of experience working in Housing and Residence Life. Experience with supervision, training, crisis response, residential curriculum, and residential software (i.e., StarRez, Transact, Maxient, and/or Roompact).

SUPERVISION OF OTHERS:

Directly supervise Resident Assistants (RAs), Desk Assistants (DAs), and a Graduate Community Coordinator (GCC).  

WHY WORK AT EAST TEXAS A&M UNIVERSITY?

Competitive Benefits & Work-Life Balance:

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

Career Growth & Development:

• Access to cutting-edge research opportunities at a designated R2 Research Institution.

Academic Excellence:

• ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
• Over 140 degree programs, including nationally ranked online and graduate options.
• First accredited institution to offer a competency-based bachelor’s degree in criminal justice.
• Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.

State-of-the-Art Facilities:

• Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.

Vibrant Campus Life:

• Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.

Prime Location & Growth:

• Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.

Visit us on our social media:

• Facebook, Twitter, Instagram, YouTube, LinkedIn, and ETAMU News

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.