Posted:
9/10/2024, 11:22:34 AM
Location(s):
Victoria, Australia ⋅ Brisbane, Queensland, Australia ⋅ Melbourne, Victoria, Australia ⋅ New South Wales, Australia ⋅ Sydney, New South Wales, Australia ⋅ Queensland, Australia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Why customer service at Stryker?
Are you passionate about making a meaningful impact in healthcare through your problem-solving and customer service abilities? Join our dynamic 'Solutions Team,' a supportive and diverse group dedicated to providing innovative solutions to our customers' inquiries. We take pride in delivering creative and positive outcomes, so are seeking innovative individuals who are proactive in identifying the root causes of queries and committed to delivering optimal results for our customers.
Every day at Stryker is a new adventure, offering opportunities to expand your knowledge across various facets of our business and the broader medical industry. As part of our team, you will engage with a wide range of email inquiries, requiring strong attention to detail, excellent communication skills, and a drive to deliver exceptional customer service.
This is a 12 month fixed term contract with the possibility of a permanent position for the right candidate. Can be based in any major city across Australia.
Who We Want:
What you will do:
Drive customer satisfaction: Work with the Team to investigate and respond to a queue of incoming email queries in a strategic & timely manner, striving to exceed expectations by delivering positive outcomes & exceptional service.
Get a great sense of achievement: From using your investigation skills daily to implement sustainable solutions for our customers.
Collaborate across teams: Foster collaboration across departments to address complex customer issues.
Implement innovative solutions: Actively participate in brainstorming sessions and process improvement initiatives by identifying inefficiencies, proposing solutions, and collaborating with relevant stakeholders to implement changes that enhance operational efficiency and customer experience.
Embrace Continuous Learning: Demonstrate a commitment to personal and professional growth by actively seeking learning & development opportunities.
What You Will Need:
Culture & Benefits
Click apply now!
Travel Percentage: 0%Website: https://www.stryker.com/
Headquarter Location: Kalamazoo, Michigan, United States
Employee Count: 10001+
Year Founded: 1941
IPO Status: Public
Industries: Biotechnology ⋅ Health Care ⋅ Life Science ⋅ Medical ⋅ Medical Device