Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

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Job Description

Amex GBT Egencia is seeking a Program Manager to join our Product & Engineering team. 

We are looking for someone who loves solving real-world business problems and dedicated to innovative thinking to ensure Amex GBT Egencia continues to be the technology leader in the corporate travel space. 

You will work within the Product and Engineering organization and, in working with our business partners in Amex GBT Egencia, be a part of reshaping how our customers use our products from beginning to end, being held accountable for driving the delivery of business solutions that improve business processes, surface measurable insights, and support executive decision-making. 

Amex GBT Egencia, has become the world’s leading digital corporate travel platform because of our commitment to delivering a higher standard of corporate travel service and innovative technology.

Our success is directly attributed to our customers' ability to move their businesses ahead, through their valued relationships with our company and more importantly, with our people.

Led by an experienced, forward-thinking management team, Amex GBT Egencia has continued to expand its offering of intuitive online tools and comprehensive Travel Consultant services while maintaining its reputation for outstanding customer service globally.

What you’ll do:

• Own the delivery (from inception to go-to-market) of cross functional programs which span across P&E, Finance, GCO and B2B Excellence. 
• Identify the relevant stakeholders for each program and manage expectations.
• Collaborate with all partners to understand the work breakdown, activity sequencing & develop the plan for delivery.
• Manage dependencies, risks, issues and validate planning assumptions as they come up.
• Provide stakeholders with regular status updates, written or verbal.
• Establish and execute governance routines and practices as needed to keep the program on track.
• Where needed, act as the planning vanguard for teams under your remit, for 90 and 180 days planning cycles.

Who you are: 

• BS/MS degree in Computer Science or related technical field, or equivalent professional experience
• 5 years of Technical Program or Product Management experience in a professional technology organization, such as e-commerce
• Has a deep understanding of business process flows in Customer Service and/or Finance organization

• OPTIONAL BUT HIGHLY VALUED : Transportation / Travel Industry Knowledge.
• Excellent problem resolution skills; using data to validate an approach 
• Communicates concisely to different levels of the organization. 
• Works to provide clarity when given ambiguous scope.
• Consistently able to balance multiple tasks and projects simultaneously
• Works with the organization to drive decision making 

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Location

London, United Kingdom

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!