IT Delivery Manager – Oracle Fusion (Americas) 

Location: Pune, India 
Experience: 15–20 years 

Role Overview 

We are seeking a seasoned IT Delivery Manager – Oracle Fusion (Americas) to lead end-to-end delivery, stabilization, and continuous improvement of Oracle Fusion ERP solutions supporting our Americas business units. Based in India, this role will serve as a key connector across global stakeholders, driving seamless execution in a distributed, onshore/offshore delivery model. 

The ideal candidate brings deep delivery expertise, strong program leadership experience, and a proven ability to manage large ($10M+), complex programs across multiple vendor teams and geographies. 

Key Responsibilities 

Program & Delivery Leadership 

• Lead end-to-end delivery of Oracle Fusion ERP programs, enhancements, and support initiatives for Americas business units 

• Drive planning, execution, governance, and reporting for large-scale, multi-year transformation programs 

• Ensure delivery predictability across scope, schedule, budget, and quality 

Global Delivery Model Execution 

• Operate and optimize a global delivery model with distributed teams across onshore (Americas) and offshore (India and other regions) 

• Ensure effective coordination, communication, and handoffs across time zones 

• Establish scalable delivery frameworks, governance cadence, and reporting structures 

Vendor & Partner Management 

• Manage multiple system integrators and vendor teams, ensuring alignment to program goals and delivery standards 

• Drive vendor accountability through well-defined KPIs, SLAs, and performance reviews 

• Oversee contract adherence, issue resolution, and escalation management across partners 

Stakeholder Management 

• Partner closely with senior business leaders in Finance, Supply Chain, and Operations across the Americas 

• Act as a trusted IT advisor, aligning business priorities with technology strategy and delivery execution 

• Provide proactive communication on program status, risks, dependencies, and mitigation strategies 

Oracle Fusion Expertise 

• Oversee implementation, rollout, and production support of Oracle Fusion modules (Finance, SCM, Procurement, etc.) 

• Ensure robust solution design, integrations, and data governance practices 

• Promote adoption of standard processes and minimize customizations where possible 

Operations & Continuous Improvement 

• Lead stabilization and ongoing support for Oracle Fusion applications post-implementation 

• Define and track KPIs, SLAs, and service metrics to ensure operational excellence 

• Drive continuous improvement initiatives, automation, and process optimization 

Team Leadership 

• Lead and mentor globally distributed teams, fostering a high-performance, collaborative culture 

• Provide direction, coaching, and career development opportunities for team members 

• Build strong engagement across cross-functional and cross-cultural teams 

Qualifications 

• 15–20 years of IT experience with significant tenure in ERP program/delivery leadership roles 

• Proven experience leading Oracle Fusion ERP implementations, rollouts, and support at scale 

• Strong experience managing global delivery models with onshore/offshore teams 

• Demonstrated success in managing multiple vendors/system integrators in complex environments 

• Strong functional understanding of Finance and/or Supply Chain domains 

• Experience working with global stakeholders, particularly in the Americas region 

• Solid program management expertise across Agile, Waterfall, or hybrid delivery models 

• Exceptional leadership, communication, and stakeholder engagement skills 

Why Join Us? 

• Lead mission-critical ERP initiatives with global business impact 

• High visibility role with senior leadership across regions 

• Opportunity to shape and optimize global delivery models 

• Collaborative and high-performing global team environment 

Johnson Controls is an Equal Opportunity Employer. 
We do not discriminate on the basis of any legally protected category.