Client Account Manager

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Texas, United States ⋅ Dallas, Texas, United States ⋅ Boca Raton, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Job Description

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies?  It takes trailblazers, innovators, and amazing people like you.  At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers.

Why AMN Healthcare?  Because You Deserve the Best:

  • Forbes Recognition: We don’t just make lists; we make headlines.  AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice!  We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence.
  • SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future.
  • Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it.  Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

    The Account Manager I, cultivates best-in-class and preferred healthcare facility client relationships, and consults on staffing needs and processes, by partnering with AMN Recruiters and Associate Vendors in order to source and confirm qualified Clinicians and facilitate successful assignments. This position cultivates healthcare facility client relationships across all specialties by consulting on staffing needs and processes and strategies.

    Job Responsibilities

    • Establishes consultative relationship with facility contacts to identify needs, drive future orders, timing of business needs, and fill rates.
    • Offers proactive solutions for cross departmental staffing challenges.
    • Investigates details, timelines and decision makers for facility services expansions in coordination with the strategy outlined by the Regional Director, Business Development's client goals.
    • Maintains communication with client regarding open orders, candidate supply, confirmed clinicians, and contract end dates.
    • Promotes job orders with specific qualifications to Recruiters via order details, email “Order Alerts” and presentations, to quickly identify interested and available high production candidates with highest likelihood to fill based on client criteria (licensure, skills, and timeframes).
    • Leverages 3rd party vendor management software systems by learning best practices for posting orders and submitting files in order to increase speed to market of candidate submissions and offers.
    • Investigates details, timelines and decision makers for computer conversions, facility expansions and other special projects in order to strategize with Regional Director on how to secure business. I

    Key Skills

    • Account Management
    • Project Management
    • Excellent verbal and written communication skills
    • Ability to multi-task in a fast-paced and deadline driven environment

    Qualifications

      Education & Years of Experience

      • Associate's Degree plus 2-5 years of work experience OR High School Diploma/GED plus 4-7 years of work experience

      Additional Experience

      • Experience in healthcare or staffing account management

      Work Environment / Physical Requirements

      • Work is performed in an office/home office environment.
      • Team Members must have the ability to operate standard office equipment and keyboards.

      AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

      Our Core Values

        ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

        At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

        Pay Rate

        $47,500 - $59,000 Salary

        Final pay rate is dependent on experience, training, education, and location.

        This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.