Enterprise Support Analyst

Posted:
2/25/2025, 3:48:26 AM

Location(s):
Uniondale, New York, United States ⋅ New York, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

JOB SUMMARY:

PrimeRx.io is seeking a highly skilled Enterprise Support Analyst to provide premium technical support for our high-profile Enterprise pharmacy clients. This role requires exceptional customer service, deep technical expertise, and the ability to troubleshoot both hardware and software issues across Citrix, Azure, and other infrastructures. The ideal candidate will deliver an elite support experience, ensuring prompt and effective solutions while maintaining high standards of communication, professionalism, and technical accuracy.
About PrimeRx
 
PrimeRx, developed by Micro Merchant Systems, is the premier pharmacy management software solution for pharmacies of every size.  PrimeRx is an award-winning, all-encompassing solution that automates core functions, streamlines workflows, and empowers pharmacies to provide exceptional patient care.  With its intuitive, adaptable interface, pharmacies can customize their experience, placing patients at the forefront.  PrimeRx is trusted by thousands of pharmacies nationwide and was recently acknowledged for innovation by the American Business Awards.  PrimeRx is the catalyst for transforming your pharmacy and enhancing patient care.
 
Explore its potential at primerx.io
 
Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.
 
We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer.
 
We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.