Technology Lead Business Analyst - C13 - HEREDIA

Posted:
9/20/2024, 9:10:46 AM

Location(s):
Heredia Province, Costa Rica

Experience Level(s):
Senior

Field(s):
Business & Strategy

The Sr Tech Business Analyst will be part of the Information Services Group (ISG). They will partner with key internal stakeholders (Operations, Technology, Banking, Markets, Commercial Bank, TTS, Compliance and Risk) and be part of the ISG team to drive end-to-end delivery on a Front-to-Back strategy for Credit Risk service model with the focus on syndicated loans portfolio that fully supports, satisfies, and anticipates the reporting needs of the business and our regulators.

The right candidate will have an understanding of the strategic direction of the Credit Risk function within the ICG business. Excellent communication skills are required to influence a wide range of audiences. The job may involve both internal and external negotiations which will have a major impact on the area managed, and possibly on related areas and organization as a whole.

S/He will assist senior team members to develop and manage medium to long term plans in the loans/lending space and execute functional strategies for complex regional and country structures requiring coordination and integration across units. S/He will provide input into strategic decisions affecting the various function within a region or business.

Responsibilities:

  • Identify, prioritize, and own execution of opportunities, end to end, to drive operational efficiency including Data Quality, completeness, data linage and data coverage.
  • Analyze processes in scope using solutions and methods from best-in-class process flows, KPIs as appropriate to measure performance and achieve target state.
  • Effectively partner with key stakeholders and subject matter experts across Risk types and Businesses to promote a more integrated approach to regulatory relations.
  • Assist in developing and execution strategic roadmap to drive execution of Credit initiatives such as WCR (Wholesale Credit Risk) with stakeholders (ICG Business, Operations and Technology, Global Function teams) across the globe.
  • Provide functional support to drive continuous improvement across the Loans area. 
  • Effectively partner with Technology Central Business Office, Technology Leads, Program Managers and Management Office team, providing insightful financial and business analysis and developing senior management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals.
  • Ensure close governance and tracking across the full implementation plan and alignment against Regulatory commitments.
  • Record meeting summaries and follow-up actions for distribution to relevant stakeholders.
  • Demonstrates ability to identify potential risk issues that need escalation and escalates them promptly.
  • Ensure key results are well defined and clearly communicated with relevant stakeholders. 
  • Develop and support performance measurement and management ranging from strategic franchise development scorecards to project/function-specific metrics.
  • Enforce a culture of SDLC best practices across the technology group.
  • Drive change management strategy through execution of strategic initiatives. 
  • Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards.

Competencies:

  • Experience working in a global, dynamic environment.
  • Excellent Interpersonal + Communication skills 
  • Strong listening, presentation, communication, and influencing skills. Articulates with confidence to senior management.
  • Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills.
  • Negotiation and Influencing skills.
  • Excellent quantitative and qualitative skills; being able to analyze data, draw conclusions, identify trends and issues, and diagnose root cause of issues.
  • Proven attention to detail in supporting management reporting with clear and concise data analysis and presentation Superior Planning & Organization skills.
  • Pro-active, flexible, have good organizational skills and must be team player.
  • Advanced knowledge of Microsoft PowerPoint and Excel
  • Ability to multitask and work across various groups globally.
  • Obtain a unique firm-wide view of Risk Management at Citigroup.


Qualifications:

  • Bachelor’s degree in Business, Finance, Data Science or Analytics, Statistics, Engineering, or other similar degrees.
  • 7+ years of experience in process/project management, strategy development and execution for IT
  • Experience with a major consulting firm, including senior engagement management roles with client assignments of significant scope in consumer financial services.
  • Experience in the Software Development Lifecycle (SDLC) including Agile project work.
  • Demonstrates clear understanding of the drivers of performance and decision making to maximize results. Strategic thinker with proven ability to operationalize the strategy.
  • Baseline understanding of financial instruments used by institutions. An understanding of loans products or credit risk management is a plus,
  • Excellent problem-solving abilities and organizational / time management skills
  • Project Management and /or Lean Six Sigma certifications preferred.
  • Ability to work independently as well as collaboratively.
  • Ability to network and interact with a broad range of risk teams and senior management. 

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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