Position Summary

Samsung Electronics Baltics is one of 16 Samsung Electronics Sales subsidiaries in Europe. There are 180 employees located across all 3 Baltic countries with the central office based in Riga, Latvia.
Samsung being one of the market leaders and innovators in IT & Mobile industry, is transforming the world of smartphones, tablets, smart accessories.
We are looking for a capable and knowledgeable team member to join us as Sample Coordinator assistant (salary 1600-2000 EUR Gross + Semi-annual bonus (up 2400-3000 EUR Gross)).

Role and Responsibilities

• (Daily) Whole company sample flow management, timely fulfillment of product requests, and update on the internal system: issuing/Returning/prolongation / Scraping, etc.
          * Sample range: Smartphones, wearables, TVs, home appliances, etc.
• (Daily) Manage sample product circulation between 3 Baltic offices and the main Warehouse by receiving, packing, and sending goods
• (Daily) Regular follow-up with Stakeholders such as company employees, Vendors, Customers, etc.
          * regular audits on delayed return of devices and inform employees, Vendor, Customers, etc 
• (When needed) Sample management training for newcomers, employees, and teams to educate and ensure adherence to the sample policy, process, and deadlines
• (Monthly) Sample Report for management
• (Quarterly) regular stock-take and maintain stock in an orderly manner
• Regular check sample acceptance/Return Act
• Sample Gurard system execution and yearly license renewal
• Follow-up yearly agreement renewal 
• Analyzing sample issue status and proposal sample management improvement
• Regular Observation for Sample / Return device Scrap

Skills and Qualifications

• Excellent time management
• Fluency in English and preferably previous experience in an international environment
• Interpersonal skills – communication with external vendors and stakeholders on all levels of seniority
• Curiosity – natural desire to find out things, seek missing information and background
• Resilience – the ability to say ‘’no’’ when appropriate and enforce due process
• Teamwork and leadership

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