Project Role : Quality Engineering Lead
Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills : Servicenow Tools Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating multi-disciplinary planning and integrating various ecosystem components to enhance delivery speed and ensure high-quality standards throughout the application lifecycle. This role requires overseeing the development and implementation of comprehensive testing strategies that align with business and functional requirements. The position also involves defining and monitoring key performance indicators to evaluate testing effectiveness, managing test execution, and facilitating timely resolution of defects, all while fostering collaboration across teams to maintain seamless quality assurance processes.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of testing strategies that align with project goals and quality standards.
- Mentor and support team members to enhance their skills and performance.
- Coordinate cross-functional communication to ensure alignment on quality objectives and deliverables.
- Continuously evaluate and improve testing processes to optimize efficiency and effectiveness.

Professional & Technical Skills:
4 to 5 years of experience on the ServiceNow Platform
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Experience with the following:
o Mid-server maintenance
o Scoped applications
o Update-set promotion
o API integrations (OAuth and basic)
o Platform version upgrades
o Scheduled jobs and data imports
o Single Sign On (SAML)
o Custom Tables
o Catalog item creation and modification
o Workflow editor and designer
Demonstrated understanding of:
o Configuration versus customization
o CMDB/CSDM
o HAM and SAM

Additional Information:
- The candidate should have minimum 5 years of experience in Servicenow Tools Administration.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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