Job Description:

Role Summary/Purpose:

The VP, Sales will be responsible for defining and leading the strategic direction of the Commercial Zone Sales team including Merchant Success Managers, Messaging, Inside Sales, and Field Sales activities. Key priorities for this role include driving innovation and maximizing the effectiveness of the sales organization while building and maintaining strong working relationships with GMs, Sales Leaders, Key Clients, and cross-functional partners. A core focus of the role is to drive profitable sales growth in close collaboration with General Managers (GMs) ensuring alignment across strategy, execution and market responsiveness.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events

Essential Responsibilities:

• Develop a sales strategy for all Messaging, Inside Sales, and Field Sales activities for the Commercial Zone team maximizing effectiveness to drive profitable growth

• Drive profitable sales results through close collaboration with GMs, aligning field execution with strategic market and business goals

• Articulate a clear vision and the aligned objectives. Ensure the team understands the objectives and are clear on their part of the mission to assist with effective development of the commercial zone strategy.

• Encompass strong data-driven decision making capabilities – leverages data to predict trends, forecast future performance and build dynamic sales management approaches.

• Develop methodologies to collect competitive intelligence, identify changes in market conditions, and identify opportunities to drive program performance.

• Effectively motivate, coach, and develop a team of sales leaders with strong bias for action

• Share strategic vision, goals and objectives, ensuring they are clearly communicated and cascaded across entire sales organization

• Leverage segmentation strategies to diagnose field performance and build plans to address with leadership i.e. GMs, Sales Leaders, Key Client contacts etc.

• Build and maintain strong working relationships with GMs, Sales Leaders, Key Clients, and cross-functional partners to identify new partner and industry opportunities

• Leverage data and analytical insights to further optimize the commercial zone sales strategy

• Provide regular sales performance updates to Senior Leadership, GMs, and Sales Leaders

• Demonstrate sound judgement and effective decision making, maintain consistency in approach, exhibit strong commitment to goals, actively listen and respond with empathy to stakeholder concerns

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Minimum of 10 years’ experience in an external market/client facing role in the financial services field with proven record of driving growth and developing relationships
• 5+ years of leadership/team building experience with a solid track record of navigating a matrixed organization and motivating others to act
• 5+ years of project management experience with ability to handle multiple projects at once
• 5+ years of experience in delivering formal communications to senior business leaders or key external partners
• 5+ years of experience working in Salesforce
• Proficient use of Microsoft Office Suite to include Word, Excel, Outlook, and PowerPoint
• Demonstrated self-motivation and initiative; excellent organizational and influencing skills
• Willingness to travel 50%+

Desired Characteristics:

• Prior experience leading a geographically dispersed team
• Strong financial/analytical, and negotiation skills
• Excellent time-management skills – balance between field and office work
• Experience cultivating and motivating remote teams

Grade/Level: 14

The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Sales