Posted:
9/1/2024, 9:21:20 PM
Location(s):
Ashford, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.
IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.
If you want to join a team that is rapidly expanding, full of growth opportunities and networking opportunities with partner organisations, join us.
With this in mind, we are looking for a Planner to join the team on a permanent basis to provide proactive, efficient and customer driven planning services to IMRDS and our customers.
Working within Integrated Maintenance, repair and development services (IMRDS), you as our Operational Planner will provide tactical and operational resource planning. Key responsibilities of the role include enabling, planning and in-day management of our leakage and customer jobs, delivering efficient schedules to Customer Service front line teams so as to provide an optimum resource fit against forecast demand. The Planning Team is the central hub for our operational teams and is pivotal in driving the delivery of our business targets and objectives.
This is your opportunity to join Anglian Water to enhance your valuable skills and experience, whilst being part of a company dedicated to building a sustainable future. Water is essential to life, to people and to the environment – develop your career with us and help us in securing the future water supply for our region.
·Strong awareness & understanding of water network issues
·Excellent IT and keyboard skills.
·Excellent interpersonal, planning/scheduling, customer service and communication skills
·Able to work under pressure in a reactive environment, where change is the norm
·Experience in a similar operational role would be advantageous
This role sits within our IMRDS Alliance as part of the ‘Best for Task’ principle that allows roles to be filled across the IMRDS Alliance with the most appropriate skills, you are welcome to apply for this role regardless of your home organisation, (the Alliance partner you work for).
If you are successful in your application for this role you will remain employed by your home organisation on your substantive terms and conditions but will fill a vacancy hosted by a different partner organisation.
Closing date: 9th September, 2024
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Website: https://anglianwatercareers.co.uk/
Headquarter Location: Lancaster, Pennsylvania, United States
Employee Count: 1001-5000
Year Founded: 1989
IPO Status: Private