Service Management Practitioner

Posted:
9/23/2024, 1:25:46 PM

Location(s):
Karnataka, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Project Role : Service Management Practitioner
Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
Must have skills : Service Integration and Management (SIAM)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : Graduate or above

Summary: As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda. You will be based in Bengaluru and should have a minimum of 7.5 years of experience in Service Integration and Management (SIAM). A graduate or above education is required for this position. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate projects through contract management and shared service coordination. - Develop and maintain relationships with key stakeholders and sponsors. - Ensure high levels of commitment and enable the strategic agenda. - Manage the delivery of programs, projects, or managed services. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Integration and Management (SIAM). - Strong understanding of project management principles and methodologies. - Experience in contract management and shared service coordination. - Excellent communication and interpersonal skills. - Good To Have Skills: Experience with IT Service Management (ITSM) tools. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Service Integration and Management (SIAM). - This position is based in Bengaluru. - A graduate or above education is required.

Graduate or above

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing