- Lead the strategy, governance and operational execution that keeps CommBank’s ATM network compliant, resilient and ready for change.
- Shape critical work that protects customer access to cash services while influencing senior stakeholders across risk, compliance, legal, technology and operations.
- Build what’s next in a bank investing in technology, resilience and better customer experiences at scale.
Do Work That Matters
Be part of the team at the heart of how CommBank serves Australia. Retail Banking Services supports more than 10 million personal and small business customers with market-leading products, services and digital experiences. In this role, you will lead the compliance and scheme readiness agenda for the ATM network, helping ensure services operate safely, reliably and in line with regulatory, scheme and internal policy obligations.
You’ll translate regulatory and scheme change into practical action, strengthen governance and assurance, and help protect continuity of cash withdrawals and deposits for customers and communities.
See yourself in our team
- Leading the ATM compliance and scheme readiness strategy in line with enterprise risk, regulatory and customer priorities.
- Driving readiness for scheme changes, audits, regulatory reviews and internal risk reviews.
- Establishing and uplifting governance frameworks, controls and assurance processes across ATM operations.
- Partnering across Risk, Compliance, Legal, Technology, Operations and external parties to interpret change and embed requirements effectively.
- Monitoring incidents, breaches, control gaps and customer complaints to identify root causes and deliver sustainable remediation.
- Providing clear, transparent compliance reporting and influencing senior stakeholders to balance compliance, customer outcomes, operational efficiency and resilience.
We’re interested in hearing from people who:
Bring deep regulatory and scheme compliance expertise, paired with the judgement to turn complex obligations into practical, well-governed outcomes. We’d love to hear from leaders who are collaborative, outcome-focused and energised by work that protects customers, strengthens resilience and shapes what’s next.
- Have substantial experience in regulatory compliance, operational risk, control frameworks and audit or assurance readiness.
- Can interpret regulatory, scheme or policy change and convert it into clear execution plans and operating routines.
- Bring strong stakeholder engagement and influencing capability across business, risk, legal, technology and operations teams.
- Use sound judgement, critical thinking and data-led insight to assess risk, prioritise action and improve outcomes.
- Have experience leading through change in complex, regulated environments where customer continuity and operational resilience matter.
Working with us: At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 24/07/2026