Bi-Lingual Inbound Reservations - Sales Remote

Posted:
10/7/2024, 5:00:00 PM

Location(s):
Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Special Note Regarding Working From Home:

This is a work from home position for candidates who reside in the states of Florida or Texas. Due to business constraints, candidates outside of these states will not be considered for this position and should not apply.  Successful candidates must be able to meet our work at home requirements (see below).Our next class starts November 22nd, 2024

How You'll Shine:

Help owners plan their dream vacations and make reservations as a customer service representative at Travel & Leisure. In this role, you will be supporting both English and Portuguese speaking owners as well as providing translation services for other departments as needed.  During a 4 week paid training period, you’ll become an expert on our resorts, amenities, and things to see and do near each location. After your training, you will be taking calls from excited owners who are ready to explore new destinations. Based on their interests, you’ll provide them with custom recommendations to create truly unforgettable vacation experiences. You will start your career in the Reservations department to master this role. Based on your performance, you will have the opportunity to transition into dual branding or an elevated que to grow your career and help put the world on vacation.

  • $17.50 an hour (Bilingual Portuguese)
  • The opportunity to work from home immediately (equipment provided by us)
  • Comprehensive medical, dental, and vision benefits, effective within 30 days
  • Accrue up to 12 paid vacation days, 5 floating holidays, and 6 paid sick days per year (based on a full calendar year)
  • Travel discounts for Wyndham hotels and resorts
  • An Employee Stock Purchase Program
  • 401k with company match after your first year of employment
  • Advancement opportunities within a variety of career paths including a Leadership Development Program for high potential agents
  • Up to $6,000 a year in tuition reimbursement
  • A fun, friendly work environment
  • Ability to choose days off from available options
  • Training schedule (4 weeks): 9:00am - 6:00PM EST
  • Initial schedule after training; Monday - Friday 1:30am-10pm EST
  • Weekends 11:30-8:00 EST.
  • A specific 40-hour schedule will be given in training

What You'll Bring:

  • Fluent Bilingual Portuguese and English
  • High School Diploma or GED required

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.