Posted:
2/23/2026, 12:00:20 AM
Location(s):
Utah, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support ⋅ Operations & Logistics
At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
Job Description:
The Fulfillment Trainer plays a vital role in supporting daily operations within dōTERRA’s Fulfillment Center by training new and existing team members across Packing, Inventory, and other fulfillment areas. This position ensures team members understand and follow standard operating procedures, maintain quality and safety standards, and contribute to efficient workflows.
The Trainer acts as a mentor and subject matter expert, helping to build team capability, resolve process-related questions, and reinforce performance expectations. Trainers may also provide hands-on support across various areas during high-volume periods.
** Shifts available: 6 am - 2:30 pm and 2:30 pm - 11 pm. Monday to Friday
Job Responsibilities:
Train new hires and cross-train existing team members on standard procedures and best practices
Support the onboarding process and ensure team members are set up for success
Reinforce correct packing, stocking, and inventory handling methods
Monitor and provide real-time feedback to support continuous improvement
Serve as a resource for questions, clarification, and on-the-floor coaching
Identify training gaps and partner with leads/supervisors to address them
Support quality audits and help uphold fulfillment and packing standards
Assist with problem resolution related to totes, inventory issues, or order accuracy
Foster a positive, safe, and team-oriented work environment
Fill in operational roles when needed to support workflow and coverage
Model dōTERRA culture and values in daily interactions
Job Qualifications:
High School Diploma or GED required
1+ year of experience in warehouse or fulfillment operations
Demonstrated expertise in packing, inventory, or similar processes
Strong communication skills and a supportive, coaching mindset
High attention to detail and consistency in task execution
Comfortable using warehouse systems and devices
Ability to train others with patience and clarity
Willingness to work in a physical, fast-paced environment (lifting up to 50 lbs)
Flexibility to support different shifts or departments as needed
Adherence to standard procedures
Support in maintaining order accuracy and quality
Contribution to team productivity and morale
For safety purposes must be proficient in English communication including reading, writing and must be able to communicate to others as well as be able to receive communication from others
doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
Website: https://www.doterra.com/
Headquarter Location: Pleasant Grove, Utah, United States
Employee Count: 1001-5000
Year Founded: 2008
IPO Status: Private
Industries: E-Commerce ⋅ Fitness ⋅ Health Care ⋅ Retail ⋅ Wellness