The Client Secretariat Associate will play a key role in ensuring effective client engagement and governance within the Euronext Securities Convergence Program and will work closely with internal teams and external stakeholders to ensure alignment between client perspectives and the organization’s service offerings.

This role supports the implementation and execution of the Client Engagement Framework, which includes facilitating communication, gathering feedback, and coordinating activities related to the Executive Design Group, Domain Design Group, and Local Market Readiness Groups. 

Key accountabilities

• Client Engagement and Governance Support:
  • Assist in the coordination and facilitation of client engagement activities;
  • Support clear and consistent communication on program objectives, updates, and decisions to relevant stakeholders both internally and externally.

• Material Preparation and Documentation:
  • Develop, edit, and coordinate the creation of presentations, reports, and other materials for client interactions;
  • Ensure all documentation aligns with the strategic objectives of the Convergence Program and is delivered to clients in a timely manner.

• Client Input and Feedback Management:
  • Collect, manage, and coordinate client inputs, feedback, and requests across various business domains and teams;
  • Ensure client feedback is effectively integrated into the development and execution of the Convergence Program;
  • Address differing opinions by ensuring that prevailing arguments are clearly communicated to all relevant stakeholders.

• Meeting Coordination and Agenda Management:
  • Coordinate meeting schedules, manage agendas, and ensure productive client meetings within the Client Engagement Framework;
  • Facilitate meetings with necessary stakeholders, ensuring efficient communication and documentation of outcomes;
  • Produce and share meeting minutes and communicate key takeaways to the program team.

Your profile

• Experience:
  • Experience in the financial services or post-trade industry, with a focus on client engagement, governance, or program management;
  • Exposure to coordinating cross-functional teams and managing client relationships.

• Skills and Competencies:
  • Strong organizational skills;
  • Excellent communication skills, both written and verbal;
  • Collaborative and customer-oriented, with a high level of accountability and integrity;
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• Preferred Knowledge:
  • Understanding of the post-trade value chain and familiarity with Euronext’s market model, service offerings, and relevant regulatory frameworks.

• Education and Language Skills:
  • Bachelor’s degree in finance, business, or related fields (equivalent work experience may be considered);
  • Fluent in English, both written and spoken.

Euronext Values

Unity

•        We respect and value the people we work with

•        We are unified through a common purpose

•        We embrace diversity and strive for inclusion

Integrity

•        We value transparency, communicate honestly and share information openly

•        We act with integrity in everything we do

•        We don’t hide our mistakes, and we learn from them

Agility

•        We act with a sense of urgency and decisiveness

•        We are adaptable, responsive and embrace change

•        We take smart risks

Energy

•        We are positively driven to make a difference and challenge the status quo

•        We focus on and encourage personal leadership

•        We motivate each other with our ambition

Accountability

•           We deliver maximum value to our customers and stakeholders

•           We take ownership and are accountable for the outcome

•           We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.