Solutions Engineer 2

Posted:
9/24/2024, 4:02:58 AM

Location(s):
Scottsdale, Arizona, United States ⋅ Arizona, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Software Engineering

Workplace Type:
Hybrid

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are currently seeking a Integration Engineer to join our Global Merchant Services team focusing on NA SMB Integrations. This role is based in our Scottsdale office.

The Integration Engineer plays a pivotal role in enabling our growth and innovation agenda - partnering with merchants, partners and technology providers.

Working alongside our Commercial Sales and Business Development teams, the Integration Engineer provides technical consultancy to enable PayPal’s diverse product set within these environments.

The Integration Engineer is the "voice of the customer" providing feedback to Product Managers, Technology, and other internal groups to provide technical solutions and define new function/feature needs.

The ideal candidate is a motivated self-learner, passionate about problem solving and creating delightful experiences for our customers.

This job requires 10% travel.

Job Description:

Primary Job Responsibilities:

  • Consulting with our external clients to understand their business priorities, operational challenges and technical infrastructure, and propose technical solutions which solve for their needs
  • Develop best-in-class solution designs, test cases and launch plans for opportunities
  • Partner with our integration engineering teams and oversee the enablement of new client integrations
  • Collaborate closely with internal teams including compliance, risk, information security, customer support and business operations to ensure all aspects of the launch are effectively managed
  • Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams to define the necessary enhancements to support successful delivery.

Job Requirements:

  • Prior experience working as a Solutions Engineer, Technical Pre-sales Engineer or Solutions Architect
  • Excellent communicator and relationship builder with the ability to explain technical concepts to a non-technical audience
  • Creative thinker and experienced at understanding client’s pain points
  • Highly skilled at applying consultative methodologies and techniques to influence solution design and solve integration pain points
  • Experience with Web and Mobile development technologies (iOS, Android) is required: JavaScript, Node.JS, PHP, Java, REST, SOAP, NVP, Webhooks are commonly used by our clients
  • Prior experience within the payment’s industry will be highly regarded

Preferred Qualifications:

  • Bachelor’s degree in Computer Science, Engineering or equivalent practical experience
  • Sound knowledge of online payment processing across web, mobile app, and in store
  • Ideal candidate will have experience in working with enterprise organizations - preferably retailers, ecommerce, shopping carts and payment gateways
  • Experience with system discovery process, requirements gathering and systems architecture

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

PayPal

Website: https://www.paypal.com/

Headquarter Location: San Jose, California, United States

Employee Count: 10001+

Year Founded: 1998

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce Platforms ⋅ FinTech ⋅ Mobile Payments ⋅ Transaction Processing