Posted:
8/12/2026, 5:08:04 AM
Location(s):
North Vancouver, British Columbia, Canada ⋅ British Columbia, Canada
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Product
Workplace Type:
Hybrid
Pay:
$108k/yr
Department: Business Excellence
Reports to: Senior Manager, Omnichannel Operations - NAM
Location: North Vancouver
Your Opportunity at ARC’TERYX:
As the Program Manager, Omnichannel Retail Experience, you will be responsible for how Omnichannel programs are adopted, executed, and continuously improved across Arc'teryx's North American retail fleet. Working closely with Retail Operations, Training, Guest Services, Ecommerce, and Technology teams, you will ensure store teams are equipped with the tools, processes, training, and support required to deliver best-in-class Omnichannel experiences.
You will act as the voice of the field for Omnichannel initiatives, identifying opportunities to improve execution, remove operational friction, and strengthen the connection between digital and physical retail experiences. Through cross-functional partnership, operational leadership, and change management, you will help drive adoption, enhance guest outcomes, and support the future growth of Arc'teryx's Omnichannel business.
Meet Your Future Team:
Operations Solutions plans and deploys services, tools and initiatives that support our retail and digital teams in the service of our guests and store teams. We collaborate with cross-functional resources and external vendors to define and deliver our roadmap, and we inform intuition with data to continually improve our decision-making. Our team helps to prepare our business for the future, while ensuring we operate at our best in the present
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
*Eligibility for certain programs may vary by role.
Website: https://www.arcteryx.com/
Headquarter Location: Vancouver, British Columbia, Canada
Employee Count: 501-1000
Year Founded: 1989
IPO Status: Private
Industries: Consumer Goods ⋅ Manufacturing ⋅ Outdoors ⋅ Retail ⋅ Sporting Goods
Visa Sponsorship: Sponsors work visas