Posted:
9/4/2024, 3:44:58 PM
Location(s):
New York, United States ⋅ Town of Islip, New York, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Role Specific Information
Hourly rate based on experience, minimum starting rate of $16.00Job Description
ACCOUNTABILITIES
PRIMARY RESPONSIBILITIES
Works to promote customer service in the store by implementing the Kohl's “Smile and Say Hi” initiatives and helping customers with their needs
Assists in implementing loss prevention strategy
Promote a neat and clean store appearance at the entrance
Conducts associate package checks
Works in “Center Core” or at entrances to deter theft and provide customer service
OTHER DUTIES
Will NOT make shoplifting apprehensions
May assist the loss prevention associates, as necessary
Conducts building and physical security inspections to minimize exposure to loss
Promotes a safe environment for associates and customers and responds to emergency situations
QUALIFICATIONS
REQUIRED
Maintains attendance according to Kohl's standards
Strong communication and interpersonal skills. Works well with fellow associates, supervisors and customers
Maintains high ethical standards and adheres to Kohl's policies and procedures
Maintains standards of appearance by following the required Kohl's dress code
Ability to participate in physical activities, including walking, lifting and climbing on a regular basis
PREFERRED
Experience in a customer service environment
Prior experience in retail loss prevention, security or law enforcement preferred
Website: https://kohls.com/
Headquarter Location: Menomonee Falls, Wisconsin, United States
Employee Count: 10001+
Year Founded: 1988
IPO Status: Public
Industries: Apparel ⋅ Beauty ⋅ Home Decor ⋅ Jewelry ⋅ Retail