Transport Supervisor (road)

Posted:
4/2/2024, 5:00:00 PM

Location(s):
Auvergne-Rhône-Alpes, France ⋅ Caen, Normandy, France ⋅ Normandy, France

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Sales & Account Management

C.H. Robinson is one of the WORLD'S LARGEST LOGISTICS PLATFORMS and is looking for the next TRANSPORT SUPERVISOR (road freight) for Lyon or Caen. Is that you?

As a Transport Supervisor you will supervise a team of employees’ responsible for capacity-facing activities (sales, account management, post-sales support) in order to meet the transportation needs of the customer, deliver a quality experience, and meet organizational financial targets.  You will be responsible for coaching, planning, leading and directing the work of the team.  As a Transport Supervisor you will build effective relationships with internal partners to understand customer needs and new or ongoing business opportunities, in order to position the capacity team to deliver on expectations.    

RESPONSIBILITIES:

  • Provide input to management for the use in developing the branch business plan 

  • Measure, monitor, and communicate updates regarding performance against specific initiatives as outlined in the branch business plan 

  • Daily coaching and performance managementMonitor employee activity, productivity and quality metrics;

  • Gather data and provide input to support the creation of financial performance goals, including a revenue and expense budget, for the supervised team 

  • Encourage employee feedback through formal and informal channels (engagement survey, manager feedback)  

  • Participate and support carrier procurement strategies for committed capacity process to provide quality coverage options 

  • Utilize analytics to drive decision making, manage employee performance and improve qualityPromote usage among the team to ensure appropriate action is being taken in response to results 

  • Champion organizational transformationWork closely with next level leader to drive effective change management and employee adoption of new tools, technology, processes or expectations 

  • Participate in functional projects as needed 

  • Build, manage, and leverage internal relationships with capacity peers that reinforces a culture of one team and enables the execution of high-quality coverage, ethical issue resolution, and process or service improvements 

QUALIFICATIONS:

  • High School Diploma or GED 

  • Minimum 2 years of ROAD FREIGHT experience; capacity experience preferred 

  • Minimum 1 year of prior team management experience

  • Fluent French and English (written and verbal).

  • Other EU languages such as Spanish or Italian will be valuable

  • International mindset 

  • Strong ability to persuade, motivate, negotiate, and influence others 

  • Be able and willing to travel up to 20%

  • Driven, enthusiastic, and highly committed  

  • Values a diverse and inclusive work environment  

WHAT DO WE OFFER?

  • Real career possibilities and the opportunity to develop your talent in a fast moving, global organization

  • A fun, positive and open environment which encourages thinking outside the box

  • Use and develop your language skills in our international work environment.

  • Our offices speak over 26 European languages each day.

  • Compensation includes a monthly salary and bonus based on personal, team performance and business growth.

  • Benefits package which includes: commuter allowance, life insurance, WFH allowance, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent,

  • Employee Assistance Program LYRA

If you're ready to make your mark, embrace the challenge, and reshape the future of Transport, we want you on our team. Don't miss this extraordinary opportunity—apply now and embark on a transformative journey with C.H. Robinson!

Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!